Budtender

Quality Roots • Battle Creek, MI

13d • $14 - $15

About The Position

Quality Roots is seeking an enthusiastic and knowledgeable Budtender (Quality Care Specialist) to serve as the face of its dispensary. The role guides guests through the product selection, offers informed recommendations, and helps ensure customers leave with suitable products and a positive experience. It is suited to someone who enjoys helping others, is eager to learn, and wants to work in the cannabis industry.

The Budtender supports sales goals through product recommendations, upselling, cross-selling, and promotion of store offers and loyalty programs. The position also involves maintaining product displays, staying informed about cannabis products and trends, and contributing to a welcoming, inclusive, and safe customer environment. Quality Roots offers employee discounts, ongoing education and training, career growth opportunities, a supportive culture, flexible scheduling, and optional insurance coverage after 90 days of employment.

Requirements

• Prior experience in retail sales, hospitality, or customer service.
• Confidence using POS systems and handling cash.
• Excellent communication and interpersonal skills.
• A proactive mindset and ability to work in a fast-paced, team-oriented environment.
• Willingness to learn and grow.
• Must be at least 21 years old and able to pass a background check.

Nice To Haves

• Cannabis knowledge; the company is willing to train a passionate candidate.

Responsibilities

• Greet and assist customers warmly and professionally.
• Educate guests about cannabis products, including strains, effects, consumption methods, and wellness benefits.
• Recommend products based on customers’ needs and preferences.
• Complete sales transactions accurately and in compliance with local and state regulations.
• Keep displays stocked and product presentations fresh.
• Stay up to date on product releases and cannabis trends.
• Foster a welcoming, inclusive, and safe environment for guests.
• Provide feedback to the team to help improve service and product offerings.
• Upsell premium and limited-edition products by explaining their benefits and value.
• Cross-sell complementary products.
• Meet or exceed individual and team sales targets through effective recommendations and customer engagement.
• Promote store promotions, bundles, and loyalty programs to maximize customer basket size.

Benefits

• Employee discounts on premium cannabis products.
• Ongoing education and training to expand cannabis knowledge.
• Career growth opportunities.
• Supportive, inclusive culture.
• Flexible scheduling.
• Optional medical, dental, vision, critical illness, and accidental illness insurance coverage after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed