Budtender

Quality Roots • Battle Creek, MI

8d

About The Position

Quality Roots is seeking an enthusiastic and knowledgeable Budtender (Quality Care Specialist) who is passionate about cannabis and community. The Budtender is the face of the dispensary, guiding guests through its product selection, offering advice, and helping ensure customers find suitable products and have a positive experience. The role suits someone energized by helping others, eager to learn, and interested in a fast-growing industry.

The position involves customer education and sales, product recommendations, accurate and compliant transactions, maintaining product displays, and contributing to an inclusive and safe store environment. Budtenders are also expected to promote store offers and complementary or premium products and work toward individual and team sales targets.

Requirements

• Prior experience in retail sales, hospitality, or customer service.
• Confidence using point-of-sale systems and handling cash.
• Excellent communication and interpersonal skills.
• A proactive mindset and ability to work in a fast-paced, team-oriented environment.
• Willingness to learn and grow.
• Must be at least 21 years old.
• Must be able to pass a background check.

Nice To Haves

• Cannabis knowledge; training is available for the right passionate individual.

Responsibilities

• Greet and assist customers warmly and professionally.
• Educate guests about cannabis products, including strains, effects, consumption methods, and wellness benefits.
• Recommend products based on customers’ needs and preferences.
• Complete sales transactions accurately and in compliance with local and state regulations.
• Keep displays stocked and product presentations fresh.
• Stay informed about new product releases and cannabis trends.
• Foster a welcoming, inclusive, and safe environment for guests.
• Provide feedback to the team to help improve service and product offerings.
• Upsell premium products and limited-edition items by explaining their benefits and value.
• Cross-sell complementary products.
• Meet or exceed individual and team sales targets through recommendations and customer engagement.
• Promote store promotions, bundles, and loyalty programs to increase customer basket size.

Benefits

• Employee discounts on premium cannabis products.
• Ongoing education and training to expand cannabis knowledge.
• Career growth opportunities.
• Supportive, inclusive culture.
• Flexible scheduling.
• Optional health coverage after 90 days, including medical, dental, vision, critical illness, and accidental illness insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed