BSC Store Manager

VIBRANT WORKS•Randolph AFB, TX

4d•Onsite

About The Position

The BSC Store Manager manages operations of the Base Service Center. Key areas of responsibility include logistics, budget preparation and control, personnel management, scheduling, facility maintenance, and sales and marketing. The role is based at the Randolph AFB Base Supply Center in Randolph AFB, Texas, and reports to the Director of BSC Stores. Travel is up to 5%. The position is classified as exempt. The manager builds and maintains relationships with internal and external customers, addresses customer concerns, supports sales and marketing, and oversees store personnel, inventory, supplies, equipment, and daily operations. Under the AbilityOne Program, Vibrant Works gives hiring preference to individuals who are legally blind. Disclosure of disability status is voluntary and confidential, and not disclosing it will not negatively affect the hiring process. Vibrant Works is an equal opportunity employer.

Requirements

High school diploma or equivalent.
3–5 years of experience managing and operating a point-of-sale system, shipping and receiving, marketing, sales, and customer service.
2 years of experience in a supervisory position.
Knowledge of retail store operations, management, supervision, and logistics.
Knowledge of military policies and procedures.
Knowledge of the Federal Supply System, including nomenclature and numbering systems.
Basic math and computation skills.
Fluent ability to speak, read, and write in English.
Excellent customer service skills.
Ability to communicate effectively with all levels of the organization.
Ability to provide world-class customer service to vendors and partners and create and maintain positive relationships with internal and external customers.
Ability to lift 50 pounds, report to the workstation without assistance, sit or stand for long periods, and conduct repetitive motions daily.

Nice To Haves

2 years of experience with military and/or supply stores.

Responsibilities

Nurture relationships with internal and external customers and maintain positive customer relationships.
Address customer concerns and complaints.
Establish and implement marketing programs to improve and increase customer satisfaction.
Make appropriate sales calls on existing and prospective customers.
Coordinate personnel actions with Lighthouse administration.
Prepare work schedules and assignments for base store employees.
Delegate tasks and direct employees.
Track, inventory, and barcode items using the point-of-sale system.
Ensure adherence to Essentially-The Same (ETS) compliance policies.
Control inventory, including receipt, storage, and shelf stocking.
Coordinate receipt, storage, and distribution of supplies, materials, and equipment.
Maintain Material Safety Data Sheets (MSDS).
Maintain a clean and safe work environment.
Ensure quantities of received goods are correct and accurate.
Supervise physical inventory activities.
Take monthly inventory, reconcile results with paper inventory, investigate discrepancies, and report unreconciled items.
Assist in selecting new employees.
Train new employees and provide orientation.
Perform minor repairs to store equipment and initiate service calls when necessary.
Assume additional responsibilities, perform additional duties, and complete special projects as assigned.
Demonstrate and embody the values: Be Limitless, Be Resilient, Be People Centered, Be a Team, and Be Trustworthy.