BSC Store Manager

VIBRANT WORKS•Randolph AFB, TX

4d•Onsite

About The Position

The BSC Store Manager is responsible for managing the operations of the Base Service Center at Randolph AFB Base Supply Center in Randolph AFB, Texas. The role includes logistics, budget preparation and control, personnel management, scheduling, facility maintenance, and sales and marketing. The position reports to the Director of BSC Stores in the Base Service Centers department, is classified as exempt, and requires up to 5% travel. The manager develops relationships with internal and external customers, addresses customer concerns, and works to improve customer satisfaction through marketing and sales activities. The role also coordinates personnel actions with Lighthouse administration, directs and schedules employees, and oversees inventory, receiving, storage, distribution, compliance, safety, and store equipment upkeep. Vibrant Works gives hiring preference under the AbilityOne Program to individuals who are legally blind. Disclosure of disability status is voluntary and confidential, and choosing not to disclose will not negatively affect the hiring process. Vibrant Works is an equal opportunity employer and does not discriminate on protected grounds.

Requirements

High school diploma or equivalent.
3–5 years of experience managing and operating a point-of-sale system, shipping and receiving, marketing, sales, and customer service.
2 years of experience in a supervisory position.
Knowledge of retail store operations, management, supervision, and logistics.
Knowledge of military policies and procedures.
Knowledge of the Federal Supply System, including nomenclature and numbering systems.
Basic math and computation skills.
Fluent ability to speak, read, and write in English.
Excellent customer service skills.
Ability to communicate effectively with all levels of the organization.
Ability to provide world-class customer service to vendors and partners and to create and maintain positive internal and external relationships.
Ability to lift 50 lbs., report to the workstation without assistance, sit or stand for long periods, and perform repetitive motions daily.

Nice To Haves

2 years of experience with military and/or supply stores.

Responsibilities

Build and maintain positive relationships with internal and external customers; address customer concerns and complaints.
Establish and implement marketing programs to improve customer satisfaction, and make sales calls to existing and prospective customers.
Coordinate personnel actions with Lighthouse administration.
Prepare employee work schedules and assignments, delegate tasks, and direct employees.
Track, inventory, and barcode goods using the point-of-sale system.
Ensure adherence to Essentially-The Same (ETS) compliance policies.
Control inventory across receipt, storage, and shelf stocking.
Coordinate receipt, storage, and distribution of supplies, materials, and equipment.
Maintain Material Safety Data Sheets (MSDS) and a clean, safe work environment.
Verify quantities of goods received and supervise physical inventory activities.
Take monthly inventory, reconcile results with paper inventory, investigate discrepancies, and report unreconciled items.
Assist in selecting new employees, train them, and provide orientation.
Perform minor repairs to store equipment and initiate service calls when necessary.
Assume additional responsibilities, perform additional duties, and complete special projects as assigned.
Demonstrate the values Be Limitless, Be Resilient, Be People Centered, Be a Team, and Be Trustworthy.