Brunch Server

The Glen House • Gorham, NH

3d

About The Position

The Restaurant Server safely and efficiently provides excellent customer service to create a positive dining experience and encourage guest loyalty. The role involves proactively engaging with guests to understand and meet their needs, helping them throughout their meal, and working collaboratively with kitchen and bar staff. The position requires accurate order handling, attentive service, and secure processing of payments.

Requirements

• Provide high-level customer service and communicate effectively with guests and team members.
• Follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.
• Be of legal age if serving alcohol.

Nice To Haves

• Experience as a Server.

Responsibilities

• Greet guests, escort them to tables, and present menus, specials, and promotions professionally.
• Help guests choose menu items, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
• Accurately take food and beverage orders and enter them into the point-of-sale system, communicating special requests and modifications to the kitchen.
• Serve food and beverages efficiently and accurately, ensuring proper portioning, presentation, and temperature.
• Maintain clean tableware, glassware, utensils, and dining areas, replacing or replenishing items as needed.
• Anticipate guests’ needs and provide proactive assistance and refills.
• Coordinate with kitchen and bar staff to ensure timely food and beverage service.
• Communicate special requests, dietary restrictions, and allergies to the kitchen.
• Relay guest feedback, comments, and concerns to management for resolution.
• Process guest payments accurately and securely, handle cash and credit card transactions, and present bills and receipts.

Benefits

• Company contributions of up to 80% toward individual health plans
• Dental insurance
• Vision insurance
• Flexible spending account (FSA) options
• Health savings account (HSA) options
• 401(k) plan with discretionary yearly match
• Paid group term life insurance for select positions
• 50% shared-cost short-term disability
• Option to purchase additional employee-paid life insurance
• PTO plan
• Seven paid holidays
• Earned wage access program
• Employee Assistance Program (EAP)
• Sober support network
• Recovery-friendly workplace
• Hotel travel discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed