Brunch Server

The Glen House • Gorham, NH

2d

About The Position

The Restaurant Server safely and efficiently provides excellent customer service with a smile. The role aims to ensure guests enjoy their dining experience and want to return, with servers encouraged to engage with guests and anticipate their needs. Responsibilities include welcoming and seating guests, explaining menu options, accurately entering and serving orders, coordinating with kitchen and bar staff, maintaining a clean dining environment, and processing payments.

Requirements

• Provide high-level customer service.
• Communicate effectively with guests and team members.
• Follow instructions.
• Learn quickly.
• Pay attention to detail.
• Maintain composure when working under pressure.
• Must be of legal age if serving alcohol.

Nice To Haves

• Experience as a Server is preferred.

Responsibilities

• Greet guests, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
• Help guests select menu items, offer recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and enter them promptly into the POS system, clearly communicating special requests and modifications to the kitchen.
• Serve food and beverages efficiently and accurately, ensuring appropriate portioning, presentation, and temperature.
• Monitor tableware, glassware, and utensils for cleanliness and hygiene, replacing or replenishing items as needed.
• Anticipate guests’ needs and provide proactive assistance and refills throughout their meal.
• Coordinate with kitchen and bar staff to ensure food and beverages are prepared and delivered on time.
• Communicate special requests, dietary restrictions, and allergies to the kitchen.
• Relay guest feedback, comments, and concerns to management for resolution and guest satisfaction.
• Process payments accurately and securely, including cash and credit card transactions, and promptly present bills and receipts.

Benefits

• Employer contribution of up to 80% toward individual health plans.
• Affordable dental and vision insurance.
• Flexible spending account (FSA) and health savings account (HSA) options.
• 401(k) plan with discretionary yearly match.
• Paid group term life insurance for select positions.
• Short-term disability with 50% shared cost.
• Option to purchase additional employee-paid life insurance.
• Robust paid time off plan.
• Seven paid holidays.
• Earned wage access program.
• Employee Assistance Program (EAP).
• Sober support network and recovery-friendly workplace.
• Employee hotel travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed