Broker Relationship Manager
About The Position
The Broker Relationship Manager – Care Delivery develops and maintains relationships with brokers of small and medium-sized accounts in support of clinical care delivery. As part of the growth team, the role builds relationships with health plan brokers and agencies, with a focus on aligning prospective patients with the value-based care model offered through CenterWell primary care centers. The work involves moderately complex to complex issues requiring in-depth evaluation of variable factors. The role educates brokers and other business-to-business partners about the CenterWell primary care model and its value proposition for seniors; coordinates brokers with community engagement teams; and develops collaborative plans for joint marketing, presentations, prospecting, and partnerships. It also supports market leadership in engaging senior leaders at brokerage entities, uses Salesforce to track relationships and outcomes, and evaluates data to inform relationship strategy. Occasional evening and weekend work may be required as business needs dictate.
Requirements
- At least 5 years of experience in the healthcare industry focused on the Medicare population.
- Experience meeting or exceeding targets in a sales organization.
- Direct experience driving sales results with health plan brokers or agencies.
- Demonstrated ability to navigate a dynamic and changing healthcare environment successfully.
- Strong organizational, interpersonal, communication, and presentation skills.
- Experience using a CRM, specifically Salesforce, to track activity and manage outcomes.
Nice To Haves
- Bachelor's degree and at least 5 years of experience in the Medicare industry, preferably in a sales role.
- Bilingual Spanish.
Responsibilities
- Develop and cultivate relationships with key health plan brokers and agencies.
- Educate health plan brokers and other B2B partners about the CenterWell primary care model and its value proposition for the senior client base.
- Align local health plan brokers with CenterWell's community engagement team to support joint activities in neighborhoods where primary care centers are located.
- Develop collaborative plans with health plan brokers for joint marketing efforts, presentations, prospecting, and partnerships.
- Support the market president, associate director, and other market leadership in aligning with and engaging senior leaders at health plan brokerage entities.
- Use Salesforce CRM to cultivate health plan broker relationships and track associated activities and outcomes.
- Leverage data to evaluate the impact of relationship efforts and investments and inform future strategy.
- Work occasional evenings and weekends as business needs dictate.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- Bonus incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
