Senior Broker Relationship Manager - Small Commercial

Travelers•Hartford, CT
•$136,100 - $224,500

About The Position

The Senior Broker Relationship Manager is responsible for managing, developing, and executing sales strategies for a high-performing, complex territory. In partnership with Enterprise leaders, this role creates and drives a sales strategy that provides a consistent competitive edge in the marketplace. The position builds and leverages sales capabilities through effective deployment of Sales resources and the execution of strong sales disciplines and skills. The role develops relationships and sales plans with National Distribution agents, brokers, and other partners; aligns distribution strategies with business needs; and works with product, underwriting, integration management, and other business units to execute strategic initiatives. It also contributes market and competitive insights, mentors partners, and leads projects supporting National Distribution strategies.

Requirements

  • Bachelor's degree.
  • At least seven years of insurance, marketing, or sales experience.
  • Demonstrated leadership capabilities.
  • Strong technical sales and marketing skills, including the ability to coach others.
  • Superior knowledge of selling through intermediaries and distributors.
  • Strong business acumen and knowledge of the property and casualty (P&C) industry.

Nice To Haves

  • Ten or more years of professional sales experience with complex and/or high-performing agents and/or brokers.
  • C.I.C. designation.

Responsibilities

  • Influence and drive National Distribution sales strategies and develop annual business development strategies for an assigned, typically complex or challenging territory.
  • Partner with National Distribution agents and partners to develop annual and three-year sales plans with defined goals and objectives supporting segment-specific strategies.
  • Manage key producer relationships within National Distribution, ensuring distribution channel alignment with business needs and effective development and administration of compensation programs.
  • Proactively manage and tailor measures of point-of-sale success, sales plan effectiveness, and customer satisfaction.
  • Direct and coordinate implementation of regional and national strategies and tactics with Enterprise partners, regional leaders, sales directors, and/or sales executives.
  • Manage key strategic distribution relationships with national brokers, regional brokers, and other significant cross-enterprise distribution resources.
  • Use business development and management processes to deliver strategic initiatives, high-quality plans, and prospects focused on profit and growth.
  • Align with product, underwriting, integration management, and other business units to execute underwriting, technology, and experience efforts and deliver broader vision and strategies.
  • Share field trends and competitive practices with peers, product managers, and leaders to promote organizational learning and identify opportunities.
  • Maintain knowledge of internal products, competitor products and capabilities, and general market trends.
  • Cultivate new partnerships and opportunities aligned with growth strategies, including book consolidations, programs, and integrations.
  • Mentor internal and external partners by sharing experience in complex relationship management and thought leadership on relevant topics and evolving marketplace needs.
  • Participate in, lead, and manage special projects and workstreams supporting National Distribution strategies and efforts.
  • Perform other duties as assigned.

Benefits

  • Health insurance coverage for eligible employees and family members beginning on the first day of employment.
  • Dollar-for-dollar 401(k) contribution match up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program contributions to an employee’s 401(k) when the employee makes student loan payments.
  • Pension Plan funded 100% by Travelers.
  • At least 20 days of paid time off annually and nine paid company holidays.
  • Wellness program tools, discounts, and resources, including access to professional counseling, health coaching, and other mental health resources.
  • Matching Gift and Volunteer Rewards program.
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