Senior Broker Relationship Manager - Small Commercial

Travelers • Hartford, CT

3d

About The Position

The Senior Broker Relationship Manager is responsible for managing, developing, and executing sales strategies for a high-performing, complex territory. In partnership with Enterprise leaders, this role creates and drives sales strategies that provide a competitive edge in the marketplace. It builds and leverages sales capabilities through effective deployment of sales resources and disciplined execution.

The role develops business with National Distribution agents and partners, manages key producer and broker relationships, and coordinates regional and national strategies with internal partners. It aligns with product, underwriting, integration management, and other business units to advance underwriting, technology, and customer experience efforts. The position also shares market and competitive insights, cultivates new partnerships and opportunities, mentors internal and external partners, and leads special projects supporting National Distribution strategies.

Requirements

• Bachelor's degree.
• Seven or more years of insurance, marketing, or sales experience.
• Demonstrated leadership capabilities.
• Excellent technical sales and marketing skills, with the ability to coach others on these skills.
• Superior knowledge of selling through intermediaries and distributors.
• Strong business acumen and knowledge of the property and casualty (P&C) industry.

Nice To Haves

• Ten or more years of professional sales experience with complex and/or high-performing agents and/or brokers.
• C.I.C. designation.

Responsibilities

• Influence and drive National Distribution sales strategies and develop annual business development strategies for the assigned territory.
• Partner with National Distribution agents and partners to develop annual and three-year sales plans with defined goals and objectives that support segment-specific strategies.
• Manage key producer relationships within National Distribution, ensuring distribution channel alignment with business needs and effective development and administration of compensation programs.
• Proactively manage and tailor measures of point-of-sale success, sales plan effectiveness, and customer satisfaction.
• Direct and coordinate implementation of regional and national strategies and tactics with Enterprise partners, regional leaders, sales directors, and/or sales executives.
• Manage key strategic distribution relationships with national brokers, regional brokers, and other significant cross-enterprise distribution resources.
• Use business development and management processes to deliver strategic initiatives, high-quality plans, and prospects focused on profit and growth.
• Align with product, underwriting, integration management, and other business units to execute underwriting, technology, and experience efforts and deliver broader strategies.
• Share field trends and competitive practices with peers, product managers, and leaders to promote organizational learning and identify opportunities.
• Maintain knowledge of internal products, competitor products and capabilities, and general market trends.
• Cultivate new partnerships and opportunities aligned with growth strategies, including book consolidations, programs, and integrations.
• Mentor internal and external partners on complex relationship management and relevant marketplace topics.
• Participate in, lead, and manage special projects and workstreams supporting National Distribution strategies and work efforts.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for employees and eligible family members beginning on the first day of employment.
• Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program, through which Travelers makes an annual 401(k) contribution when an employee makes a payment toward student loan debt.
• Pension Plan funded 100% by Travelers.
• At least 20 days of paid time off annually.
• Nine paid company holidays.
• Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
• Mental health program with access to free professional counseling, health coaching, and other resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior