Broker Relationship Manager

CenterWell • Dallas, TX

9d

About The Position

The Broker Relationship Manager - Care Delivery develops and maintains relationships with brokers and agencies serving small and medium-sized accounts, supporting clinical care delivery and growth. The role focuses on aligning prospective patients with the value-based care model offered through CenterWell primary care centers. Work involves moderately complex to complex issues requiring in-depth evaluation of variable factors.

As part of the growth team, the Broker Relationship Manager educates health plan brokers and other business-to-business partners about CenterWell’s primary care model and its value proposition for seniors. The role aligns local brokers with the community engagement team, develops collaborative opportunities for joint marketing and prospecting, and supports market leadership in engagement with senior leaders at brokerage entities. Salesforce is used to cultivate relationships, track activity and outcomes, and evaluate the impact of relationship efforts and investments. Occasional evening and weekend work may be required as business needs dictate.

Requirements

• At least 5 years of experience in the healthcare industry, focusing on the Medicare population.
• Experience meeting or exceeding targets in a sales organization.
• Direct experience driving sales results with health plan brokers or agencies.
• Demonstrated ability to navigate a dynamic and changing healthcare environment.
• Strong organizational, interpersonal, communication, and presentation skills.
• Experience using a CRM, specifically Salesforce, to track activity and manage outcomes.

Nice To Haves

• Bachelor’s degree and at least 5 years of experience in the Medicare industry, preferably in a sales role.
• Bilingual Spanish.

Responsibilities

• Develop and cultivate relationships with key health plan brokers and agencies.
• Educate health plan brokers and other B2B partners on the CenterWell primary care model and its value proposition for the senior client base.
• Align local health plan brokers with CenterWell’s community engagement team to support joint activities in neighborhoods where primary care centers are located.
• Develop collaborative plans with health plan brokers for joint marketing efforts, presentations, prospecting, and partnerships.
• Support the market president, associate director, and other market leadership with alignment to and engagement with senior leaders at health plan brokerage entities.
• Use Salesforce CRM to cultivate health plan broker relationships and track associated activities and outcomes.
• Leverage data to evaluate the impact of relationship efforts and investments and inform future strategy.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Paid time off
• Company and personal holidays
• Paid parental and caregiver leave
• Short-term disability
• Long-term disability
• Life insurance
• Bonus incentive plan based on company and/or individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed