Broker Relations - Business Development

EXCLUSIVE JETS LLC•Raleigh, NC

1d•Onsite

About The Position

The Broker Relations - Business Development role is a customer-facing position focused on growing wholesale and network sales. The role manages key accounts, develops new reseller, broker, and affiliate relationships, and strengthens customer loyalty. It partners across Sales and Operations to deliver a consistent customer experience and identify revenue-growth opportunities. Travel to client sites, industry trade shows, and conferences is required. This is a full-time, on-site position based in flyExclusive’s Raleigh office. The role primarily takes place in a professional office environment and may occasionally involve travel to other company locations, customer sites, or business events, as well as flexibility in working hours based on business needs.

Requirements

Five or more years of experience in business development, account management, or sales within aviation or high-value services.
Demonstrated success securing and growing major accounts, supported by strong customer service and issue-resolution skills.
Experience preparing professional client-facing business reports and using CRM tools and sales analytics platforms.
Excellent written and verbal communication, presentation, selling, and negotiation skills.
Strong relationship management skills, openness to feedback, and the ability to navigate challenging conversations professionally.
Effective prioritization, time management, and organizational skills, with strong attention to detail.
Ability to learn quickly, connect information, identify problems, and develop practical solutions.
Adaptability and ability to manage multiple priorities in a changing environment.
Ability to track metrics, analyze account and sales data, and recommend performance improvements.
Ability to meet established cost, productivity, accuracy, and timeliness targets.
Proficiency with Microsoft Office Suite, CRM platforms, and Airtable or similar web-based productivity tools.
Comfort using business telephone systems and call-management tools.
Must be legally authorized to work in the United States without sponsorship.
Employment is contingent upon successful completion of a background check conducted in accordance with applicable laws.

Responsibilities

Manage and grow relationships with high-value wholesale and reseller accounts.
Identify, develop, and secure new reseller, broker, and affiliate relationships.
Manage and enhance flyExclusive’s customer loyalty program to support retention and repeat business.
Partner with Sales Support and Operations to resolve service issues and strengthen customer satisfaction.
Prepare quarterly business reports highlighting revenue trends, account performance, and growth opportunities.
Deliver professional client presentations and represent flyExclusive at trade shows, conferences, and industry events.
Collaborate with senior sales leadership, sales representatives, and support teams to align business development activities with overall sales goals.