Broista – New Braunfels, TX

Dutch Bros Coffee•New Braunfels, TX

About The Position

Dutch Bros Coffee is hiring a Broista to deliver friendly, high-energy customer service in a fast-paced coffee shop. The role involves connecting with customers, helping them navigate the menu, preparing quality drinks efficiently, and contributing to a positive team environment. The work is physically demanding, requires staying on your feet and moving quickly, and may involve shifts of up to 10 hours and working in varied weather conditions. Training, certifications, and knowledge tests are provided. The position offers a base rate of $10.00 per hour plus tips; the stated average tip amount is $7.25 per hour and is not guaranteed.

Requirements

  • Thrive on connecting with people and enjoy making customers' days.
  • Adapt quickly, manage busy periods, and remain kind under pressure.
  • Work well as part of a team and support coworkers as needed.
  • Maintain a positive and considerate approach, including during inclement weather.
  • Show commitment to personal growth and improvement.
  • Be able to remain on your feet and move quickly during shifts of up to 10 hours.
  • Be able to push, pull, lift, or carry up to 65 pounds.
  • Have reliable transportation to scheduled shifts and mandatory meetings.
  • Show up on time and communicate availability.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a kind and enjoyable customer experience.
  • Help customers understand the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values and contribute to a positive, welcoming atmosphere.
  • Prepare high-quality drinks efficiently while keeping pace with a busy shop.
  • Arrive on time, communicate availability, and be ready to begin work at the scheduled shift start.
  • Maintain a clean workspace and follow food safety standards.
  • Support coworkers and work collaboratively as part of the crew.

Benefits

  • Competitive pay and tips
  • Tuition reimbursement
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment
  • Free drinks and food while on shift
  • Dutch Bros swag and giveaway items
  • Training, certifications, and knowledge tests
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