Broista - Sugar Land, TX

Dutch Bros•Sugar Land, TX

About The Position

Dutch Bros Coffee is hiring a Broista to deliver friendly, energetic customer service in a fast-paced, high-energy shop. The role involves connecting with customers, helping them choose from the menu, preparing quality drinks efficiently, and contributing to a positive, team-focused environment. The work is physically demanding and requires standing and moving throughout shifts of up to 10 hours, working in varying weather conditions, and occasionally handling items weighing up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests to help employees meet company standards. The company describes opportunities for career growth in shops, headquarters, the Emerging Talent Program, and warehouse or fulfillment roles. Compensation is $10.00 per hour in base pay plus tips; the posting reports average tips of $7.25 per hour based on 2025 reporting and notes that actual tips may vary.

Requirements

Strong interpersonal skills and enjoyment of connecting with people.
Ability to adapt, work quickly during rushes, and remain kind and positive.
Team-oriented approach and willingness to support coworkers as needed.
Reliability and punctuality for scheduled shifts and mandatory meetings.
Ability to work on your feet, move quickly, and handle a steady flow of customers for shifts of up to 10 hours.
Ability to work in varying weather conditions, including rain or shine.
Ability to push, pull, lift, or carry up to 65 pounds.
Reliable transportation to arrive on time.
Commitment to learning, improvement, and completing required training, certifications, and knowledge tests.

Responsibilities

Greet customers warmly, make genuine connections, and create a positive visit.
Help customers navigate the menu and discover drinks they may enjoy.
Represent Dutch Bros values and contribute positive energy on each shift.
Prepare high-quality drinks efficiently while keeping pace with customer demand.
Arrive on time, communicate availability, and be ready when shifts begin.
Keep the workspace tidy and follow food safety standards.
Support coworkers and contribute to the crew as needed.
Attend scheduled shifts and mandatory meetings.