Valet Attendant - Sugar Land, TX

Parking Management Company•Sugar Land, TX

11h•$8 - $8•Onsite

About The Position

Parking Management Company (PMC) is hiring a Valet Attendant to provide courteous, efficient, and safe valet services while ensuring the security of guest vehicles. The attendant welcomes guests, assists with vehicle drop-off and retrieval, manages traffic flow, and responds professionally to guest inquiries. The role is a visible part of the hospitality experience, requiring a polished, welcoming presence and attentive service from guest arrival through departure. The attendant inspects vehicles for damage, documents vehicle locations on claim tickets, follows key-handling and safety procedures, and keeps valet areas clean and organized. The role also involves accurate timekeeping and tip reporting, regular attendance, punctuality, and compliance with company policies. Employees attend required staff meetings and complete training modules, and may perform other tasks to support operational needs. This position involves working indoors and outdoors at on-site parking facilities and in corporate settings, often in varied weather and potentially noisy environments with moving vehicles. Employees collaborate with colleagues, vendors, and clients; use computers and phones; and may need to use a personal cell phone for work-related communication and applications, with reimbursement handled according to company policy. The position requires standing, walking, and lifting up to 50 pounds for extended periods. Flexibility to work nights, weekends, and holidays is essential. The role is non-exempt and hourly, with compensation averaging $13.00–$20.00 or more per hour after base pay and tips combined; rates vary by market, and tips depend on service performance and customer interactions. The posting identifies both full-time and part-time schedules. Employment is at will, and a 120-day introductory period applies.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain professional appearance and comply with uniform and grooming standards.
Follow instructions, work schedules, company procedures, and safety practices; report unsafe conditions.
Communicate professionally, listen actively, adapt to changing environments, and manage competing demands.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Safely park and retrieve guest vehicles while following vehicle-handling, key-handling, and safety procedures.
Greet guests and assist with vehicle drop-off and retrieval, managing traffic flow and answering inquiries professionally.
Inspect vehicles for damage and document parking locations on claim tickets.
Provide professional, attentive customer service and handle challenging situations promptly.
Support colleagues and contribute to a positive team environment.
Follow attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable.
Arrive on time in full uniform and properly groomed, maintain regular attendance, and follow company policies and standards.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Use personal cell phones for work-related communication or applications when required, subject to company reimbursement policy.