Broista – Broken Arrow, OK

Dutch Bros Coffee•Broken Arrow, OK

About The Position

Dutch Bros Coffee is hiring a Broista to provide friendly, energetic customer service in a fast-paced, high-volume shop. Broistas connect with customers, help them explore the menu, prepare quality drinks efficiently, and contribute to a positive team environment while representing Dutch Bros values. The work is physically demanding and involves standing and moving throughout shifts of up to 10 hours, working in varied weather conditions, and occasionally pushing, pulling, lifting, or carrying up to 65 pounds. Employees are expected to arrive reliably for scheduled shifts and mandatory meetings, maintain a clean workspace, and follow food safety standards. Dutch Bros provides training, certifications, and knowledge tests. The position offers a base wage of $10.00 per hour plus tips; the stated average of $6.75 per hour in tips is not guaranteed and may vary.

Requirements

  • Enjoy connecting with people and making their day.
  • Be adaptable and able to work quickly and kindly during busy periods.
  • Be team-oriented and willing to support the crew as needed.
  • Be positive and considerate, including during busy periods and inclement weather.
  • Be committed to growth and improvement.
  • Have reliable transportation to scheduled shifts and mandatory meetings.
  • Be able to stand and move for shifts of up to 10 hours.
  • Be able to push, pull, lift, or carry up to 65 pounds.

Responsibilities

  • Greet customers warmly, make genuine connections, and help create a fun, kind experience.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Represent and embody Dutch Bros values.
  • Prepare high-quality drinks efficiently while keeping pace with a busy shop.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Keep the workspace tidy and follow food safety standards.
  • Support teammates and contribute to the crew's work.

Benefits

  • Competitive pay and tips
  • Tuition reimbursement opportunities
  • Career growth opportunities in shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment
  • Free drinks and food on shift
  • Dutch Bros merchandise and giveaway items
  • Training and development, including certifications and knowledge tests
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