Broista – Killeen, TX

Dutch Bros•Killeen, TX

About The Position

The Broista represents Dutch Bros Coffee by connecting with customers and delivering friendly, high-energy service in a fast-paced shop. The role involves helping customers navigate the menu, preparing quality drinks efficiently, maintaining a clean workspace, and following food safety standards. Broistas work closely with their crew, bring a positive attitude to each shift, and reliably arrive for scheduled shifts and mandatory meetings. The position is physically demanding and may involve working outdoors in varying weather, shifts of up to 10 hours, and handling loads up to 65 pounds. Training, certifications, and knowledge tests are provided.

Requirements

  • Be a people-oriented person who enjoys connecting with customers.
  • Be adaptable and able to work quickly during busy periods while remaining kind.
  • Be team-oriented and willing to support the crew as needed.
  • Maintain a positive and considerate approach, including during inclement weather.
  • Be committed to growth and improvement.
  • Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
  • Be able to meet the physical demands of standing and moving quickly for shifts of up to 10 hours and potentially pushing, pulling, lifting, or carrying up to 65 pounds.
  • Complete the provided training, certifications, and knowledge tests.

Responsibilities

  • Greet customers warmly, make genuine connections, and make each visit kind and enjoyable.
  • Help customers navigate the menu and discover new drinks.
  • Represent Dutch Bros values through positive, considerate service.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time, communicate availability, and be ready when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support teammates and contribute to the crew’s work.
  • Attend scheduled shifts and mandatory meetings.

Benefits

  • Competitive pay and tips
  • Tuition reimbursement opportunities
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment
  • Free drinks and food on shift
  • Dutch Bros swag and giveaway items
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