Broista - Clermont, FL

Dutch Bros Coffee•Clermont, FL

About The Position

A Broista is the face of Dutch Bros Coffee, delivering friendly, upbeat customer service in a fast-paced, high-energy coffee shop. The role involves connecting with customers, helping them choose from the menu, and preparing quality drinks while keeping pace with a steady flow of orders. Broistas work closely with their crew, maintain a clean and safe workspace, and show up reliably for scheduled shifts and mandatory meetings. The work is physically demanding and involves being on your feet and moving quickly for shifts of up to 10 hours. Employees should be prepared to work in varied weather conditions and may push, pull, lift, or carry up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests to help employees meet its standards. The company describes opportunities for career growth across its shops, headquarters, Emerging Talent Program, and warehouse and fulfillment operations.

Requirements

  • Enjoy connecting with people and creating positive customer experiences.
  • Be adaptable and able to work quickly during busy periods while remaining kind.
  • Be team-oriented and willing to support coworkers as needed.
  • Maintain a positive and considerate attitude, including during busy periods and inclement weather.
  • Be committed to personal growth and improvement.
  • Be reliable and able to arrive on time for scheduled shifts and mandatory meetings.
  • Have reliable transportation.
  • Be able to remain on your feet and move quickly during shifts of up to 10 hours.
  • Be prepared to work in varied weather conditions.
  • Be able to push, pull, lift, or carry up to 65 pounds.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a fun and kind experience.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values and contribute positive energy to each shift.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Keep the workspace tidy and follow food safety standards.
  • Support team members and contribute to a cooperative crew.

Benefits

  • Tuition reimbursement opportunities
  • Career growth opportunities
  • Free drinks and food while on shift
  • Dutch Bros swag and giveaway items
  • Training and development
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