BROADLINE SALES MANAGER - KAUAI

Y. Hata•Lihue, HI

About The Position

The Broadline Sales Manager oversees the street sales function on Kauai, including setting and meeting sales targets, recruiting and training account managers, and maximizing sales, profits, and collections while minimizing sales-area costs. The role executes company policies and sales strategies in collaboration with other departments to support profitability, communication, and operational excellence. The position is an active member of the Core Leadership Team and represents the company in the community and food service industry. The manager develops broadline sales plans and forecasts, sets performance goals, monitors results, and provides weekly updates to the executive team. The position also coordinates with Supply Chain, Operations, Information Technology, Marketing, and Accounts Receivable to support pricing, product visibility, inventory efficiency, customer service, route efficiency, technology adoption, customer communications and promotions, and credit standards. The role promotes the company’s Mission and Vision, Core Values, and “The Road to Haleiwa” strategy.

Requirements

Bachelor’s degree in Business Administration or equivalent experience.
Seven or more years of sales experience in the food service industry, including at least five years in a managerial capacity.
Excellent written and oral communication skills.
Ability to communicate effectively, professionally, and persuasively with internal and external associates.
Good negotiating skills and a proven record of relationship management.
Ability to create and deliver presentations to individuals and audiences.
Excellent leadership, communication, and human relations skills.
Ability to understand the Hawaii foodservice industry and market.
Excellent judgment in matters related to the position.
Valid Hawaii driver’s license and clean driving history.
Reliable transportation and current vehicle liability insurance.

Responsibilities

Use the company’s Mission and Vision Statements, Core Values, and “The Road to Haleiwa” strategy as guiding principles.
Develop and implement strategic broadline sales plans to achieve corporate goals.
Lead development of the annual broadline sales plan and recommend quarterly adjustments.
Manage broadline sales forecasting and set performance goals.
Prepare weekly broadline sales updates for the executive team.
Participate in directing Annual Customer Food Shows to achieve company goals.
Manage training and performance evaluations to develop and maximize sales programs.
Keep the broadline sales team informed about available products, particularly new items introduced through established guidelines.
Promote transparency and excellence in documentation standards for Broadline Sales.
Coordinate with the Director of Supply Chain on product pricing, contracts, bids, and SBP documentation.
Uphold guidelines for new product requests from the sales team.
Coordinate Sales and Supply Chain efforts to increase product exposure to customers.
Assist Supply Chain with inventory efficiencies, including item duplication and vendor consolidation.
Coordinate and maximize increased managed income through IMA affiliation.
Provide product training for Sales staff.
Partner with the Director of Operations and Info Central Manager to develop and uphold customer-service standards.
Seek customer-service efficiencies while protecting the “Solutions Delivered with Aloha” brand promise.
Work with Operations and Transportation on route efficiencies for street and customized customer segments.
Communicate the “Road to Haleiwa” business strategy to the Operations team.
Research and provide professional-development resources and opportunities for the sales team.
Investigate competitor activity and recommend responses when needed.
Represent the company at culinary and other food-service distribution functions.
Work with the Director of IT to implement technology for customers and sales efficiencies.
Work with the Marketing Manager to provide customer solutions, including communications, promotions, and key POS materials.
Work with the A/R department to establish and uphold measured credit standards throughout the enterprise.
Perform other duties as assigned.