BBT I - Field Service

ManpowerGroup WorkMyWay • Chickasha, OK

4d • $20 - $24 • Onsite

About The Position

The Broadband Field Technician I installs, modifies, repairs, and disconnects cable services, including video, data, and telephone. The role involves hands-on installation, maintenance, and troubleshooting of fiber-optic and coaxial cable systems and related equipment. In some service areas, technicians support dual-platform environments using both coaxial and fiber technologies. All work must comply with safety policies, procedures, and regulatory guidelines.

The technician works independently in the field, travels and drives to job sites daily, and provides professional, customer-focused technical support. The position involves outdoor work in varied and extreme weather, work at heights, physical handling of tools and equipment, and a flexible schedule that may include evenings, weekends, holidays, and overtime. The role requires a valid driver’s license and an acceptable background and driving record. A high school diploma or GED is required. Previous fiber-optic or coax installation and FTTH deployment experience is listed among the qualifications.

MasTec Advanced Technologies offers paid training, tools, a uniform, work van, gas card, benefit options, paid time off, and a promotion path to Field Technician Supervisor and Site Manager. The stated pay range is $20–$24.

Requirements

• High school diploma or GED.
• Previous experience in fiber-optic cable or coaxial installation and FTTH deployment.
• Knowledge of splicing and termination; familiarity with FTTH equipment and hardware.
• Strong problem-solving skills and attention to detail.
• Ability to work independently, prioritize tasks, and organize effectively.
• Ability to read, write, and speak English clearly and professionally in person, by phone, and in writing.
• Ability to walk over varied terrain and in all weather while carrying tools and equipment; work outdoors for extended periods and travel in inclement weather.
• Ability to safely use weight-bearing equipment, carry and climb an extension ladder approximately 32 feet high and 90 pounds, climb poles using gaffs and safety equipment, and work from poles and roofs.
• Ability to lift 60–80 pounds and climb 28–36-foot ladders.
• Ability to make cable connections in tight spaces, work with small components and wires, differentiate wire sizes and colors, and measure distances accurately.
• Ability to work standing 50–70% of the time and perform physical tasks including balancing, stooping, kneeling, crouching, reaching, and repetitive motion.
• Ability to use handheld communication devices and applications, computer systems and software, and communications devices such as routers, modems, converters, and wireless devices.
• Moderate understanding of IP networks and basic understanding of Time Division Multiplexing (TDM).
• Ability to operate relevant computer and test equipment, including signal-level meters and ohm meters, and basic cable installation and hand tools.
• Ability to read and use maps to identify customer routes, interpret general system layouts from blueprints, and apply basic mathematics.
• Knowledge of applicable National Electrical Code, National Electrical Safety Code, OSHA, state and local codes, and CATV installation policies and procedures.
• Ability to safely operate a company vehicle; valid driver’s license and an acceptable background and current driving record are required.
• Ability to complete accurate documentation and maintain regular, consistent, and punctual attendance.
• Ability to work a flexible schedule that includes weekends or evenings; nights, weekends, variable schedules, overtime, and holidays may be required.
• Ability to pass a pre-employment drug test, criminal background check, and motor vehicle record check.
• Physical fitness and ability to work in varied environmental conditions.

Nice To Haves

• Technician training or certification in fiber optics is a plus.

Responsibilities

• Install, splice, and terminate fiber-optic and coaxial cables and connectors indoors and outdoors, routing and organizing cables to industry standards.
• Test installed connections and perform quality checks; identify and resolve performance issues.
• Maintain and repair fiber-optic and coaxial equipment and network infrastructure, respond to outages, and restore connectivity.
• Keep detailed records of installations, repairs, equipment used, and network configurations; complete documentation accurately.
• Interact professionally with customers, answer inquiries, explain service options, and provide technical support.
• Follow safety practices and policies, and report accidents, losses, injuries, and property damage as required.
• Collaborate with colleagues and other teams to resolve technical issues and coordinate network expansion projects.
• Manage inventory and maintain accurate device counts and records.
• Update job knowledge through educational opportunities, technical publications, and up-training.
• Take accountability for work assignments, demonstrate personal ethics and flexibility, and strive to add value.
• Accurately report time worked and raise related questions or concerns with management or human resources.
• Provide high-quality service to promote customer satisfaction.
• Maintain punctual, regular, and consistent attendance and self-monitor performance through scorecard reports.
• Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Mentor new employees as needed, attend scheduled team meetings, and cross-train on additional services.
• Represent MasTec Advanced Technologies and its partner professionally, including showing identification and wearing the required uniform.
• Perform general clerical work, including filing, copying, and mailing, and perform other duties as assigned.

Benefits

• Competitive wages of $20–$24.
• Paid training focused on safety, customer service, technology, products, and on-site sales techniques.
• High-quality tools, uniform, work van, and gas card.
• Medical, dental, and vision benefits options.
• 401(k) with company match.
• Employee stock purchase plan.
• Paid time off.
• Highly independent work environment.
• Promotion path to Field Technician Supervisor and Site Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED