Bridge Tunnel Operations Crewmember

Human Resources•Hampton, VA

4d•Onsite

About The Position

U.S. Facilities, Inc. is seeking a Bridge-Tunnel Operations Crewmember to work at its Virginia site. This essential position supports safe and efficient bridge-tunnel operations through vehicle inspections, security watch, traffic control, patrols, roadside assistance, incident response, facility inspections, and emergency support. The role involves regular work outdoors in all seasons and hours, significant interstate driving, interaction with the public, and potentially short- or no-notice assignments. Duties remain required during emergencies, including inclement weather, disaster response, and emergency operations, as determined by VDOT or Project Management. The employee must maintain a valid driver's license and DMV record, complete required VDOT/industry training, and use provided safety and organizational clothing and equipment. Employment is subject to a 90-day probation period, routine performance evaluations, a pre-employment drug screen, and a fingerprint-based criminal history records check.

Requirements

High school diploma or GED.
Valid driver's license; DMV records check required.
Ability to perform the stated physical demands, including lifting more than 50 pounds and prolonged standing, walking, sitting, and other manual activities.
Knowledge of traffic control operations, rules, and procedures.
Knowledge of Hampton Roads interstate and local roadways.
Strong English communication skills, both written and verbal.
General working knowledge of vehicle maintenance.
Experience with radio and phone communications.
Computer literacy, including experience with Windows-based applications and Apple devices.
Demonstrated customer-service proficiency.
Ability to multitask and work in a fast-paced environment.
Ability to work weekends and holidays in varied weather conditions.
Ability to work diligently in a noisy environment.
Scheduling flexibility.
Field experience.
Ability to work in a dangerous environment involving on-foot roadway movement, traffic hazards, and significant all-season, all-hour interstate driving.
Ability to accept short- or no-notice work assignments.
Required VDOT/industry training.
Pre-employment drug screen and fingerprint-based criminal history records check.

Nice To Haves

Bilingual ability in Spanish.

Responsibilities

Occupy inspection stations and stop and inspect vehicles for over-height loads, hazardous materials, security threats, and violations; document findings and notify the Operations Crew Lead and control room.
Provide security watch at assigned stations, remain alert and visible, investigate and report suspicious activity, and safely direct and control traffic using appropriate techniques and equipment.
Operate SUVs, passenger vans, heavy-duty pickup trucks with arrow boards, patrol vehicles, and other assigned vehicular equipment.
Flag high-volume traffic, including during prolonged periods outdoors and in adverse weather.
Use hand tools such as shovels and brooms.
Assist police, fire, rescue, emergency responders, and maintenance personnel during emergencies and routine operations, using applicable safety techniques and equipment, including CPR and first aid.
Maintain knowledge of standard operating procedures and applicable regulations and perform housekeeping to keep work areas safe and clean.
Monitor roadway conditions, patrol roadways, and assist stranded or disabled motorists.
Provide motorists and coworkers with clear, accurate information and directions in a friendly, courteous, and professional manner, and be ready to respond to tunnel emergencies.
Inspect assigned work areas, buildings, facility equipment, and grounds, including multi-story industrial buildings.
Process over-height violations at HRBT and MMMBT, including vehicle escorts and turn-around procedures.
Provide wide-load escorts at MMMBT and HRBT using vehicular equipment.
Respond to incidents within the HRHT area of responsibility and support incident scenes, cleanup, tunnel evacuations, traffic control, and detour protocols.
Operate computer equipment and software and use portable and permanently mounted two-way radios to communicate clearly and concisely.
Complete accurate records, including inspection station, vehicle inspection, and response unit inspection reports.
Dispatch and deploy the Incident Response Trailer to incident scenes at HRBT, MMMBT, and JRB; perform pre-trip inspections and restock equipment after use.
As assigned, monitor roadway safety issues such as crashes, disabled or abandoned vehicles, debris, lane closures, signal malfunctions, and congestion.
As assigned, provide roadside assistance, including changing tires, jump-starting batteries, providing fuel, and removing debris from travel lanes.
As assigned, work with first responders at highway incidents by providing incident response, on-scene traffic control, and basic first aid.
Communicate and coordinate with Control Room staff regarding disabled or abandoned vehicles, debris, and lane-closing events.
Perform other duties as assigned by a supervisor or the U.S. Facilities Senior Project Manager.