Bridge Tunnel Operations Crewmember

US Facilities•Hampton, VA

3d•Onsite

About The Position

U.S. Facilities, Inc. is seeking a Bridge-Tunnel Operations Crewmember to work at its site in Virginia. The role supports safe, secure, and efficient operations at bridge-tunnel facilities, including the HRBT, MMMBT, and JRB. The crewmember inspects vehicles and facility areas, monitors and controls traffic, assists motorists, responds to incidents and emergencies, communicates with the control room and other responders, and maintains accurate operational records. Duties may include on-foot roadway work, patrol driving, wide-load escorts, roadside assistance, tunnel evacuations, scene cleanup, and deployment of an Incident Response Trailer. The position involves outdoor work in all seasons and at all hours, potentially hazardous traffic conditions, significant Interstate driving, periods of prolonged sitting or standing, and short- or no-notice assignments. Safety and organizational clothing and equipment are provided. The position is essential during emergencies, including inclement weather, disaster response, and emergency operations. A 90-day probation period, required VDOT/industry training, and routine performance evaluations apply.

Requirements

High school diploma or GED.
Knowledge of traffic control operations, rules, and procedures.
Knowledge of Hampton Roads Interstate and local roadways.
Strong command of English and ability to communicate verbally and in writing.
General working knowledge of vehicle maintenance.
Experience with radio and phone communications.
Computer literacy, including experience with Windows-based applications and Apple devices.
Demonstrated proficiency in customer service.
Ability to meet the physical demands of the job, including lifting 50 pounds or more, walking, standing, sitting, bending, and working around traffic hazards.
Ability to multitask and work in a fast-paced and noisy environment.
Ability to work weekends and holidays in a variety of weather conditions.
Scheduling flexibility and field experience.
Valid driver's license; DMV records check required.
Pre-employment drug screening and fingerprint-based criminal history records check required.
Ability to work in a dangerous environment involving on-foot roadway movement, all-season and all-hour Interstate driving, and potentially significant periods of sitting or standing.
Ability to accommodate short- or no-notice work assignments.
Required VDOT/industry training.

Nice To Haves

Bilingual ability in Spanish.

Responsibilities

Occupy inspection stations and stop and inspect vehicles for over-height issues, hazardous materials, security threats, and violations.
Document issues and vehicles encountered and notify the Operations Crew Lead and control room of status.
Maintain a visible security presence, watch assigned stations, investigate and report suspicious activity, and direct and control traffic using appropriate methods and equipment.
Operate SUVs, passenger vans, heavy-duty pickup trucks with arrow boards, patrol vehicles, and other assigned vehicles.
Flag high-volume traffic, including during prolonged periods outdoors in adverse weather.
Use hand tools such as shovels and brooms and perform housekeeping to maintain clean, safe work areas.
Assist police, fire, rescue, emergency responders, and maintenance personnel in routine operations and emergencies, using relevant safety techniques and equipment such as CPR and first aid.
Maintain knowledge of standard operating procedures and applicable regulations.
Monitor roadway conditions and assist stranded or disabled motorists; provide clear, accurate information and directions in a courteous and professional manner.
Respond to emergencies in the tunnel and incidents within the assigned HRHT area, providing incident support such as scene cleanup, tunnel evacuations, traffic control, and detour protocols.
Inspect assigned work areas, buildings, facility equipment, grounds, and multi-story industrial buildings.
Process over-height violations at HRBT and MMMBT, including vehicle escorts and turnaround procedures.
Provide wide-load escorts at MMMBT and HRBT using vehicular equipment.
Operate computer equipment and software, and portable and permanently mounted two-way radio equipment; communicate clearly and concisely.
Perform light to moderate manual labor, including standing, stooping, pushing, pulling, lifting, walking, and sitting.
Complete accurate records, including inspection station, vehicle inspection, and response unit inspection reports.
Dispatch and deploy the Incident Response Trailer to incident scenes at HRBT, MMMBT, and JRB; conduct pre-trip inspections and restock equipment after use.
When assigned expanded duties, monitor roadway safety issues such as crashes, disabled or abandoned vehicles, debris, lane closures, signal malfunctions, and congestion.
When assigned expanded duties, provide roadside assistance, including changing tires, jump-starting batteries, providing fuel, and removing debris from travel lanes.
When assigned expanded duties, work with other first responders at highway incidents, providing incident response, on-scene traffic control, and basic first aid.
Communicate and coordinate with Control Room staff regarding disabled or abandoned vehicles, debris, lane closures, and other roadway events.
Perform other duties as assigned by a supervisor and/or the U.S. Facilities Senior Project Manager.
Perform all required duties during designated emergency situations.