Breast Center Reception Supervisor, FT

Unity Health•Searcy, AR

About The Position

Supervises the daily activities of reception and scheduling associates to ensure accurate patient scheduling, registration, and check-in procedures. Coordinates workflow, resolves operational issues, obtains patient information and imaging records, and supports efficient patient flow while maintaining patient confidentiality and excellent customer service.

Requirements

  • High school diploma or equivalent required.
  • Two years of related experience and/or training, or an equivalent combination of experience in a medical office or insurance environment.
  • Supervisory experience required.
  • Knowledge of medical terminology, patient scheduling processes, registration procedures, office operations, and supervisory practices.
  • Ability to organize, plan, and coordinate workflow; utilize office equipment; and communicate effectively with patients, physicians, and staff.

Nice To Haves

  • Post-secondary education in business, office administration, or computer courses preferred.
  • Experience managing multiple tasks in a business office environment preferred.

Responsibilities

  • Supervise the daily activities of reception and scheduling associates.
  • Ensure accurate patient scheduling, registration, and check-in procedures.
  • Coordinate workflow and resolve operational issues.
  • Obtain patient information and imaging records.
  • Support efficient patient flow while maintaining patient confidentiality and excellent customer service.
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