BREAKFAST ATTENDANT-HOSPITALITY
About The Position
The Breakfast Attendant prepares and sets up the breakfast buffet according to hotel and brand standards, replenishes and stocks breakfast items, and maintains the cleanliness, safety, and appearance of the breakfast and lobby areas before, during, and after breakfast service. The role includes providing prompt, courteous, and friendly service to guests, seeking feedback about their experience, and communicating guest feedback to the General Manager or supervisor. The attendant monitors breakfast supplies and inventory, verifies received supplies, follows hotel purchasing and storage procedures, and adjusts breakfast output according to daily hotel occupancy. The position may also assist in other areas as required and perform tasks assigned by the Manager on Duty.
Requirements
- Customer service experience in a food service establishment.
- Ability to speak English.
- Willingness to work weekends and holidays.
- Ability to stand for long periods and walk, bend, stretch, and twist.
- Ability to reach steadily with the body, arms, and legs.
- Ability to lift and/or move up to 10 pounds and occasionally up to 25 pounds.
Nice To Haves
- Food Handler License preferred.
- Effective communication skills.
- Customer service skills.
- Well-groomed and professional appearance.
- Self-motivated.
- Good team player.
- Good listener.
- Detail-oriented.
Responsibilities
- Prepare and set up the breakfast buffet in accordance with hotel and brand standards.
- Prepare, replenish, and stock breakfast items in a timely manner, and clean up after service.
- Maintain the cleanliness, safety, and appearance of the breakfast and lobby areas, including disposing of trash, sweeping, mopping, and wiping surfaces.
- Follow hotel operational policies, procedures, breakfast guidelines, and brand and Quality Assurance standards.
- Provide prompt, courteous, and friendly guest service.
- Engage guests to solicit feedback and share guest feedback with the supervisor or General Manager.
- Maintain adequate inventory of breakfast supplies, verify received inventory and supplies, and follow purchasing and storage guidelines.
- Adjust breakfast output based on the hotel's daily occupancy level.
- Apply updates to brand-standard policies and procedures for the breakfast department.
- Assist in other areas and complete other tasks as requested by the Manager on Duty.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
