Brand Sales Specialist - Polo, Mall in Columbia - Full Time

Macy's•Columbia, MD

2d•Onsite

About The Position

The Brand Sales Specialist is affiliated with a specific vendor brand and uses product knowledge and selling skills to drive vendor sales and create an enhanced shopping experience. The role prioritizes customers, advocates for their needs, and communicates customer opportunities to store leadership and vendor representatives. The position is at the Polo location in Mall in Columbia. Colleagues are typically scheduled for 30 or more hours per week for full-time work, with actual hours dependent on business needs and colleague availability. The role requires regular, dependable attendance and punctuality, and availability for retail hours that may include days, evenings, weekends, and holidays.

Requirements

Minimum of 1 year of previous merchandising or retail experience.
Ability to effectively communicate and present information to customers, peers, and all levels of management.
Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
Self-starter.
Ability to work independently and as part of a team.
Good time-management skills.
Ability to follow through on projects in a timely manner.
Comfort with computer use and frequent use of RF equipment.
Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and/or holidays.
High school diploma or equivalent candidates are encouraged to apply.

Responsibilities

Deliver a memorable customer experience and ensure the customer is always the priority.
Drive vendor sales by consistently demonstrating exceptional selling skills.
Partner with the Customer Experience Manager to identify opportunities that drive top-line sales.
Use product knowledge to educate and assist customers in making appropriate choices.
Convert customers into clients.
Maintain high customer-readiness standards and a clean, neat, easy-to-shop store environment.
Ensure shortage-prevention initiatives are executed.
Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
Foster acceptance and respect to strengthen relationships and ensure authentic connections with colleagues, customers, and communities.
Attend work regularly and punctually.

Benefits

Competitive pay
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice