Brand Sales Specialist - Polo, Roseville Galleria - Full Time

Macy's•Roseville, CA
•$17 - $23•Onsite

About The Position

The Brand Sales Specialist is affiliated with a specific vendor brand and uses vendor product knowledge and strong selling skills to drive brand revenue. The role creates an enhanced shopping experience, delivers exceptional service, prioritizes customers, and communicates customer opportunities to store leadership and vendor representatives. This position is listed as full time. Macy’s describes full-time colleagues as typically working 30 or more hours per week, with hours dependent on business needs and colleague availability.

Requirements

  • At least 1 year of previous merchandising or retail experience.
  • Ability to communicate and present information effectively to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter.
  • Ability to work independently and as part of a team.
  • Good time-management skills.
  • Ability to complete projects in a timely manner.
  • Comfort using computers and frequent use of RF equipment.
  • Flexible scheduling and availability to work retail hours, potentially including days, evenings, weekends, and holidays.

Responsibilities

  • Deliver a memorable customer experience.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify business-driving opportunities and increase top-line sales.
  • Keep the customer the priority and provide exceptional customer service.
  • Use product knowledge to educate and assist customers in making informed choices and increase sales.
  • Convert customers into clients.
  • Maintain customer-readiness standards by keeping the store clean, neat, and easy to shop.
  • Ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties as needed and other duties as assigned.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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