Brand Representative - Westfield Valley Fair, Abercrombie & Fitch
Abercrombie & Fitch Co.•Santa Clara, CA
•Onsite
About The Position
The Brand Representative brings the Abercrombie & Fitch store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment. The role involves assisting customers with their needs, providing product and styling support, and maintaining a well-presented store. The position also supports sales floor operations, checkout transactions, and omnichannel order fulfillment, including Save the Sale orders, In-Store Pick-Up, and ship-from-store orders.
Requirements
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment while balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Responsibilities
- Provide warm, welcoming, and attentive service to customers; anticipate needs, initiate natural conversations, and offer product support and styling guidance across categories.
- Replenish products and maintain a clean, organized, and visually consistent sales environment by folding, hanging, sizing, and meeting presentation standards.
- Accurately and efficiently process purchases, returns, and exchanges while providing a friendly checkout experience.
- Support omnichannel operations by creating Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.
Benefits
- Merchandise discount
- Flexible schedule
- Opportunities for career advancement
- Opportunity to become a Brand Affiliate
- Training and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
