Brand Representative - Del Amo Fashion Center, Abercrombie & Fitch

Abercrombie & Fitch•Torrance, CA
•Onsite

About The Position

The Brand Representative brings the Abercrombie & Fitch store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment. The role involves connecting with customers, helping them find what they need, and maintaining a well-presented store environment. The position supports customer service and styling, sales-floor replenishment and presentation, checkout operations, and online order fulfillment. Associates are eligible to participate in benefit programs designed to fit their lifestyles. The starting rate is $16.90 per hour.

Requirements

  • Ability to create a welcoming and inclusive customer experience.
  • Comfort working in a dynamic environment while balancing customer engagement and operational tasks.
  • Strong organizational skills and attention to detail.
  • Reliability and commitment to consistent attendance.

Responsibilities

  • Provide warm, welcoming, and attentive service to customers.
  • Anticipate customer needs, initiate natural conversations, and offer product support and styling guidance across categories.
  • Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
  • Fold, hang, and size merchandise, and ensure presentation standards are met.
  • Accurately and efficiently process purchases, returns, and exchanges while providing a friendly checkout experience.
  • Support omni-channel orders by creating Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Benefits

  • Merchandise discount
  • Flexible schedule
  • Opportunities for career advancement
  • Opportunity to become a Brand Affiliate
  • Training and development
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