Brand Representative - Tanger Outlets Charleston, Hollister

Abercrombie & Fitch Co.•North Charleston, SC
•Onsite

About The Position

The Brand Representative brings the store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment. The role is suited to someone who enjoys connecting with customers, helping them find what they need, and maintaining a well-presented store. The position supports customer service and styling, sales-floor replenishment and presentation, cash-wrap transactions, and online order fulfillment to create a seamless omnichannel experience.

Requirements

  • Ability to create a welcoming and inclusive customer experience.
  • Comfort working in a dynamic environment and balancing customer engagement with operational tasks.
  • Strong organizational skills and attention to detail.
  • Reliability and commitment to consistent attendance.

Responsibilities

  • Provide warm, welcoming, and attentive service to customers; anticipate their needs, initiate natural conversation, and offer product support and styling guidance across categories.
  • Replenish products and maintain a clean, organized, visually consistent sales environment, including folding, hanging, sizing, and meeting presentation standards.
  • Process purchases, returns, and exchanges accurately and efficiently while providing a positive checkout experience.
  • Support omnichannel orders, including Save the Sale orders, In-Store Pick-Up, and packaging ship-from-store orders.

Benefits

  • Merchandise discount
  • Flexible schedule
  • Opportunities for career advancement
  • Opportunity to become a Brand Affiliate
  • Training and development
  • A global team of people who celebrate you for being you
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