Brand Experience Associate - Hudson Yards (Part-Time)

The job overview for this position is located under the heading "THE ROLE". The Brand Experience Associate will be responsible for educating customers on the Mack Weldon brand story and guiding them through the retail experience. They will need to deliver exceptional customer service and build customer relationships. The job requirements include a minimum of 6 months of retail sales experience, the ability to work varied shifts including nights, weekends, and holidays, and the ability to lift and move stock and products.

• Be a Mack Weldon brand ambassador and deliver exceptional customer service throughout the customer journey
• Communicate the Mack Weldon brand story and philosophy to our customers
• Demonstrate and maintain exceptional product knowledge
• Continuously deliver an above and beyond and individualized customer experience for all guests
• Work collaboratively with all team members and cultivate a positive store team culture
• Maintain store cleanliness and visual standards, assistant store merchandising changes
• Develop, cultivate, and maintain customer relationships
• Support management team in projects and initiatives as needed
• Strive to improve the store experience and make suggestions to management team

• Minimum 6 months retail sales experience
• Experience in a fast-paced retail store environment
• Must be flexible with working varied shifts including nights, weekends, and holidays
• Ability to carry boxes 25-30lbs for stock transfers
• Can bend, reach, lift and move stock and products