Brand Experience Associate, Boston Seaport (Part-Time)
Mack Weldon
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Posted:
May 18, 2023
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Onsite
About the position
The job overview for this role is as follows: Mack Weldon is seeking dynamic Brand Experience Associates to join their retail team in Boston Seaport. The ideal candidate will be a Mack Weldon brand ambassador, delivering exceptional customer service and building customer relationships. They will also have a minimum of 6 months retail sales experience, be able to work varied shifts including nights, weekends, and holidays, and have the ability to carry boxes up to 30lbs. Mack Weldon values diversity, takes pride in their decision-making process, and builds for the future.
Responsibilities
- Be a Mack Weldon brand ambassador and deliver exceptional customer service throughout the customer journey
- Communicate the Mack Weldon brand story and philosophy to our customers
- Demonstrate and maintain exceptional product knowledge
- Continuously deliver an above and beyond and individualized customer experience for all guests
- Work collaboratively with all team members and cultivate a positive store team culture
- Maintain store cleanliness and visual standards, assistant store merchandising changes
- Develop, cultivate, and maintain customer relationships
- Support management team in projects and initiatives as needed
- Strive to improve the store experience and make suggestions to management team
Requirements
- Minimum 6 months retail sales experience
- Experience in a fast-paced retail store environment
- Must be flexible with working varied shifts including nights, weekends, and holidays
- Ability to carry boxes 25-30lbs for stock transfers
- Can bend, reach, lift and move stock and products