CONTRACT - Brand Ambassador - Nintendo SF

Nintendo • San Francisco, CA

3d • $21 - $30 • Onsite

About The Position

Professionally represents Nintendo while providing outstanding customer service and customer education about Nintendo products. Contributes to a high-energy, fast-paced environment that provides customers with a unique and memorable Nintendo experience. This on-site contract position is based at Nintendo World San Francisco.

Requirements

• At least one year of related retail experience.
• Retail experience, preferably at a high-volume or flagship location.
• Ability and willingness to develop game knowledge and experience.
• Ability to perform routine display repair and maintenance.
• Experience with accurate cash and inventory control.
• High school diploma or equivalent.
• Valid driver's license and insurance.

Responsibilities

• Proactively engage and assist customers by providing information and product demonstrations, and resolving customer issues.
• Cross-sell merchandise and recommend products to anticipate and meet customer needs.
• Promptly and accurately process point-of-sale transactions.
• Perform greeter duties, including welcoming guests upon entry and exit and addressing customer needs.
• Restock the sales floor and perform back-of-house duties as needed, including merchandise tagging, restocking, and organization.
• Maintain a clean, visually stimulating environment by completing daily cleaning duties and maintaining store displays.
• Support accurate daily record keeping through cycle counts and product counts.
• Communicate consistently with others to strengthen teamwork, provide suggestions and feedback for continuous improvement, and maintain a positive attitude.
• Assist with product events, including line management, product demonstrations, and sales processing.
• Occasionally represent Nintendo at off-site consumer events.
• Maintain area inventory, perform cycle counts, and order products and supplies.
• Coordinate with co-workers and shipping/receiving teams to maintain an organized and effective stock room.
• Maintain departmental lists, databases, customer profiles, and resource materials.
• Create, update, and maintain departmental process and training documents.
• Manipulate files for appropriate output processing, such as mail merges, print requests, and batch shipments.
• Compile and prepare daily and month-end reporting.

Benefits

• Medical insurance through the employing agency, subject to elections and eligibility requirements.
• Employee assistance program through the employing agency, subject to elections and eligibility requirements.
• Paid sick leave through the employing agency, subject to elections and eligibility requirements.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED