CONTRACT - Brand Ambassador - Nintendo SF

Nintendo • San Francisco, CA

1d • Onsite

About The Position

Professionally represents Nintendo while providing outstanding customer service and educating customers about Nintendo products. Contributes to a high-energy, fast-paced environment that creates unique and memorable Nintendo experiences. This position is on-site at Nintendo World San Francisco and is a contract position employed through an agency.

Requirements

• At least one year of related retail experience.
• High school diploma or equivalent.
• Valid driver's license and insurance.
• Accurate cash and inventory control experience.
• Ability to perform routine display repair and maintenance.
• Ability and willingness to develop game knowledge and experience.

Nice To Haves

• Previous retail experience at a high-volume or flagship location.

Responsibilities

• Proactively engage and assist customers by providing information, product demonstrations, and resolving customer issues.
• Cross-sell merchandise and recommend products to anticipate and meet customer needs.
• Promptly and accurately process point-of-sale transactions.
• Welcome guests upon entry and exit and address their needs as a greeter.
• Restock the sales floor and perform back-of-house duties as needed, including merchandise tagging, restocking, and organization.
• Maintain a clean, visually stimulating environment by completing daily cleaning duties and maintaining store displays.
• Maintain accurate records through cycle counts and product counts.
• Communicate consistently with others to strengthen teamwork, offer suggestions and feedback for continuous improvement, and maintain a positive attitude.
• Assist with product events, including line management, product demonstrations, and sales processing.
• Occasionally represent Nintendo at off-site consumer events.
• Maintain area inventory, including performing cycle counts and ordering products and supplies.
• Coordinate with co-workers and shipping and receiving teams to maintain an organized and effective stock room.
• Maintain departmental lists, databases, customer profiles, and resource materials.
• Create, update, and maintain departmental process and training documents.
• Manipulate files for output processing, such as mail merges, print requests, and batch shipments.
• Compile and prepare daily and month-end reports.

Benefits

• Agency benefits include eligibility for medical insurance, an employee assistance program, and paid sick leave. Benefits are subject to elections, eligibility requirements, and plan and program terms; offerings will be confirmed at the time of offer and may vary by employing agency partner.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED