Part Time Brand Ambassador

Lucid Motors • Corte Madera, CA

2d

About The Position

As a Part-Time Brand Ambassador in a Lucid Studio, you create a welcoming, elevated experience for every guest and make a strong first impression of the Lucid brand. You help spark curiosity, build meaningful connections, and introduce customers to electric mobility. Brand Ambassadors are often the first point of engagement for studio visitors and support the customer experience as well as daily studio operations.

This part-time role offers 20–25 hours per week and requires flexible availability, including evenings, weekends, holidays, and extended holiday mall hours. The hourly rate is $25. The position includes interacting with guests, learning about their needs, introducing suitable vehicles and features, and directing promising leads to Sales Specialists. It also involves CRM documentation, operational support, and helping keep studio and showcase vehicles ready for guests.

Requirements

• Exceptional interpersonal and communication skills.
• Passion for delivering outstanding customer experiences.
• Experience in a customer-facing environment, such as retail, hospitality, or food service.
• Patience, professionalism, and adaptability in a dynamic retail setting.
• Interest in electric vehicles and enthusiasm for building the Lucid brand.
• Flexible availability, including extended holiday mall hours, holidays, and weekends.
• At least 18 years old.
• High school diploma or GED.
• Authorized to work in the USA; visa sponsorship is not available.
• Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have held a driver's license for at least three years and successfully complete Lucid training upon hire.
• Ability to obtain appropriate state DMV licensing, where applicable.
• Successful completion of a drug test and background check, where permitted by law, as a condition of employment.

Nice To Haves

• Prior experience with a CRM tool such as Salesforce is highly preferred.

Responsibilities

• Welcome guests, answer general inquiries, and schedule test drives.
• Capture customer leads and interactions in Salesforce CRM.
• Assess customer needs, including budget, preferences, and timing.
• Recommend vehicles suited to customer needs and refer high-potential leads to Sales Specialists.
• Direct guests to appropriate next steps in their customer journey.
• Build knowledge of the Lucid brand, vehicles, and services.
• Explain vehicle features, specifications, and pricing.
• Provide operational support, including order paperwork and clarifying order or vehicle status.
• Support studio operations, including opening and closing checklists.
• Keep test-drive and showcase vehicles clean, charged, and ready.
• Assist with facility needs, such as refreshments and maintenance requests.
• Support day-to-day studio operations as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Eligible employees may participate in Lucid's equity program and/or discretionary annual cash incentive program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED