Part Time Brand Ambassador

Lucid Motors • Pasadena, CA

7d • Onsite

About The Position

As a part-time Brand Ambassador in a Lucid Studio, you will create welcoming, elevated first impressions for guests and introduce them to Lucid and electric mobility. Brand Ambassadors are the first point of engagement for studio guests and help deliver an exceptional customer experience, build brand connection, and support daily studio operations. The role requires flexibility to work evenings and weekends and offers 20–25 hours per week.

Requirements

• Exceptional interpersonal and communication skills.
• Passion for delivering outstanding customer experiences.
• Experience in a customer-facing environment, such as retail, hospitality, or food service.
• Patience, professionalism, and adaptability in a dynamic retail setting.
• Interest in electric vehicles and enthusiasm for building the Lucid brand.
• Flexible availability, including extended holiday mall hours, holidays, and weekends.
• At least 18 years old.
• High school diploma or GED.
• Authorized to work in the United States; visa sponsorship is not available.
• Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a license for at least three years and successfully complete Lucid training upon hire.
• Ability to obtain appropriate state DMV licensing, where applicable.
• Where permitted by law, successful completion of a drug test and background check, including criminal records, is a condition of employment for Lucid sales centers.

Nice To Haves

• Prior experience with a CRM tool such as Salesforce.

Responsibilities

• Welcome guests, answer general inquiries, and schedule test drives.
• Record customer leads and interactions in Salesforce CRM.
• Assess customer needs, including budget, preferences, and timing.
• Recommend suitable vehicles and refer high-potential leads to Sales Specialists.
• Direct guests to appropriate next steps in their customer journey.
• Develop knowledge of Lucid’s brand, vehicles, and services.
• Explain vehicle features, specifications, and pricing.
• Provide operational support, including order paperwork and clarifying order or vehicle status.
• Support studio operations, including opening and closing checklists.
• Keep test-drive and showcase vehicles clean, charged, and ready.
• Assist with facility needs, such as refreshments and maintenance requests.
• Support day-to-day studio operations as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability coverage
• Paid time off
• Paid holidays
• Paid sick leave
• 401(k) retirement plan
• Eligible employees may participate in Lucid’s equity program and/or discretionary annual cash incentive program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED