Part Time Brand Ambassador

Lucid Motors•Newark, NJ

About The Position

Lucid is creating exceptional mobility experiences through innovation, using proprietary technology and software-defined vehicle architecture to build luxury electric vehicles. As a part-time Brand Ambassador in a Lucid Studio, you will create welcoming first impressions and an elevated experience for guests. You will spark curiosity, build meaningful connections, introduce customers to electric mobility, and support studio operations. The role requires flexible availability, including evenings and weekends, and is expected to involve 20–25 hours per week.

Requirements

Exceptional interpersonal and communication skills.
Passion for delivering outstanding customer experiences.
Experience in a customer-facing environment, such as retail, hospitality, or food service.
Patience, professionalism, and adaptability in a dynamic retail setting.
Interest in electric vehicles and enthusiasm for building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
At least 18 years of age.
High school diploma or GED.
Authorized to work in the United States; visa sponsorship is not available.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.
Where permitted by law, successful completion of a drug test and background check, including criminal records, is a condition of employment for Lucid sales centers.

Nice To Haves

Prior experience with a CRM tool such as Salesforce.

Responsibilities

Welcome guests, answer general inquiries, and schedule test drives.
Capture customer leads and interactions in Salesforce CRM.
Assess customer needs, including budget, preferences, and timing.
Recommend suitable vehicles based on customer needs.
Refer high-potential leads to Sales Specialists and direct guests to the appropriate next step.
Build knowledge of Lucid, its vehicles, and services.
Explain vehicle features, specifications, and pricing to encourage customer consideration.
Provide operational support, including order paperwork and clarifying order or vehicle status.
Support studio operations, including opening and closing checklists.
Keep test-drive and showcase vehicles clean, charged, and ready.
Assist with facility needs, such as refreshments and maintenance requests.
Support day-to-day studio operations as needed.