Part Time Brand Ambassador (New Center Opening!)

Lucid Motors•Highland Park, IL

6d•Onsite

About The Position

Lucid is hiring a part-time Brand Ambassador for its new Studio at 1200 Old Skokie Valley Road, Highland Park, Illinois, planned to open in early February 2027. The position is the first point of engagement for guests visiting the Studio and offers 20–25 hours per week, with flexibility needed to work evenings and weekends. The Brand Ambassador helps launch the new location, build customer relationships, represent Lucid’s brand and vehicles, and support Studio operations.

Requirements

Exceptional people skills and communication ability.
Ability to deliver an outstanding customer journey for Studio guests.
Experience in a customer-facing industry such as food service, retail, or hospitality.
Patience and professionalism.
Comfort working in an ambiguous retail environment.
Passion for the electric vehicle industry and building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
At least 18 years old.
High school diploma or GED.
Authorization to work in the United States; visa sponsorship is not available.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.
Where permitted by law, successful completion of a drug test and background check, including criminal records, is a condition of employment.

Nice To Haves

Prior experience with a CRM tool such as Salesforce.

Responsibilities

Welcome guests, answer general inquiries, and schedule test drives.
Capture customer leads and interactions in the CRM, including Salesforce, and support customer outreach.
Ask questions to understand guests’ budgets, preferences, and timelines.
Listen to customer needs, recommend suitable vehicles, and collect required customer information.
Refer high-potential leads to Sales Specialists and direct guests to the appropriate point of contact.
Develop knowledge of the Lucid brand, vehicles, and services.
Explain the features, specifications, and pricing of Lucid models to stimulate customer consideration.
Provide non-customer-facing operational support, including completing order paperwork and clarifying order or vehicle status.
Replenish food and beverages from existing inventory and report maintenance requests.
Support the Studio Manager in executing the Retail Operations playbook, including opening and closing checklists.
Keep test-drive and showcase vehicles ready by cleaning and charging them.
Assist with daily operations as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life coverage
Disability coverage
Paid time off
Paid holidays
Paid sick leave
401(k) retirement plan
Eligible employees may participate in Lucid’s equity program and/or discretionary annual cash incentive program.