Part-Time Brand Ambassador, DTLA

Lucid Motors•Los Angeles, CA

1d•Onsite

About The Position

As a part-time Brand Ambassador in a Lucid Studio, you will create welcoming first impressions and deliver an elevated experience to every guest. You will represent Lucid, build connections with visitors, introduce them to electric mobility, and support the studio’s daily operations. The position is expected to work 20–25 hours per week and requires flexible availability, including evenings, weekends, holidays, and extended holiday mall hours.

Requirements

Exceptional interpersonal and communication skills.
Passion for delivering outstanding customer experiences.
Experience in a customer-facing environment, such as retail, hospitality, or food service.
Patience, professionalism, and adaptability in a dynamic retail setting.
Interest in electric vehicles and enthusiasm for building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
At least 18 years old.
High school diploma or GED.
Authorized to work in the United States; visa sponsorship is not available.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have held a driver’s license for at least three years and successfully complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.
Successful completion of a drug test and background check, where permitted by law, as a condition of employment for Lucid sales centers.

Nice To Haves

Prior experience with a CRM tool such as Salesforce is highly preferred.

Responsibilities

Welcome guests, answer general inquiries, and schedule test drives.
Capture customer leads and interactions in Salesforce CRM.
Assess customer needs, including budget, preferences, and timing.
Recommend suitable vehicles and refer high-potential leads to Sales Specialists.
Direct guests to the appropriate next step in their customer journey.
Build knowledge of Lucid’s brand, vehicles, and services.
Explain vehicle features, specifications, and pricing.
Provide operational support, including order paperwork and clarifying order or vehicle status.
Support studio operations, including opening and closing checklists.
Keep test-drive and showcase vehicles clean, charged, and ready.
Assist with facility needs, such as refreshments and maintenance requests.
Support day-to-day studio operations as needed.