Branch Supervisor

The Atlantic Federal Credit Union•Union, NJ

6d•$32 - $40

About The Position

The Branch Supervisor leads and directs all sales and service activities in the branch to achieve deposit growth, loan growth, and Member and employee satisfaction goals. The role provides personalized banking services to Members and exercises supervisory responsibility for the team in meeting the Credit Union’s administrative and operational objectives. The Supervisor also supports and assures compliance with Credit Union policies and procedures.

Requirements

At least 2 years of related experience in a financial institution.
Completion of high school education.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Establish and maintain Member satisfaction as the singular priority in all activities.
Make sound decisions, including on-the-spot decisions regarding Member transactions while weighing Member satisfaction against the Credit Union’s exposure to loss or fraud.
Welcome new Members by following established onboarding procedures.
Perform administrative and operational functions supporting Membership maintenance and documentation.
Maintain current knowledge of financial products, services, and delivery methods.
Conduct training sessions as necessary.
Manage balancing functions for the branch and all associates.
Manage branch cash and negotiable items within approved limits.
Ensure the branch complies with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
Ensure sound operating controls are in place and conduct audit and compliance reviews to ensure adherence to policy, procedure, and applicable laws.
Make decisions independently according to established policy and procedures.
Manage branch safety and security under established policies and procedures.
Conduct weekly or otherwise necessary scheduled staff meetings to ensure a timely flow of information.