Branch Supervisor, Chemung County NY

Corning Federal Credit Union•City of Corning, NY

8d•$65,000 - $80,000•Onsite

About The Position

Corning Credit Union (CCU) is seeking a Branch Supervisor to join our leadership team. CCU is a leading credit union with over $2.5 billion in assets and more than 160,000 members. We are committed to helping our members prosper by serving as their trusted financial partner. Our vision is to provide better service to our members than they receive anywhere else in the world. We foster a culture built on teamwork, open communication, and respect for the individual, making CCU a great place to build a rewarding career. This role offers the opportunity to lead a high-performing team, contribute to the success of the branch, and make a meaningful impact within the communities we serve. You'll work closely with employees, members, and other leaders to help create an environment where people feel valued, supported, and empowered to succeed.

Requirements

At least three years of direct leadership experience.
Strong customer service and relationship-building skills.
Sound judgment.
Ability to adapt in a fast-paced environment.
Strong communication skills.
Strong organizational skills.
Strong computer skills.
Ability to read and comprehend moderate to advanced instructions and correspondence.
Ability to write moderate to advanced correspondence within professional etiquette standards.
Ability to effectively present information in one-on-one and group situations.

Nice To Haves

Experience with branch operations.
Experience with consumer lending.
Experience with business development.
A Bachelor's Degree in business, finance or another related field.
Commensurate work experience is also considered.

Responsibilities

Leads, coaches, and develops branch team members to achieve individual and branch goals.
Fosters a member-first culture focused on exceptional service, relationship building, and business growth.
Oversees daily branch operations, including consumer lending, membership, deposit services, and member support, while providing hands-on operational assistance as needed.
Drives branch performance by identifying opportunities to improve efficiency, service delivery, and overall results.
Collaborates with branch and lending leaders to effectively manage scheduling across member services, supporting operational goals and team performance.
Ensures compliance with Credit Union policies, procedures, and regulatory requirements.
Partners with leaders across the organization to support operational excellence and a consistent member experience.