Branch Sales Manager

TruGreen • Asheville, NC

1d

About The Position

Experienced and results-driven Branch Sales Managers lead and enhance sales activities within their assigned TruGreen branch(es). The role staffs and guides a high-performance sales team to increase sales volume, maximize profits, and uphold TruGreen's Commitment. It involves developing strategic plans to expand the customer base within the local marketing area, managing branch-level sales plans and forecasts, coordinating marketing programs, generating leads, addressing customer concerns, and overseeing training, workflow, performance, and staffing. The position requires travel to all door-to-door routes within the market and requires the employee to be physically located in the United States while performing the job.

Requirements

• Bachelor's degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
• Proven sales experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency with sales analytics and CRM tools.
• Demonstrated knowledge of the organization, products, and/or services.
• Strong understanding of customer and market dynamics and requirements.
• Ability to drive sales teams.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
• Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions from managers, specialists, customers, and the general public.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret instructions in written, oral, diagram, or schedule form.
• Attention to detail, organizational skills, adaptability, and flexibility.
• Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to speak, read, and write fluently in English.
• Must be physically located in the United States while performing the job.

Nice To Haves

• Veteran experience is welcomed; TruGreen states its commitment to hiring veterans.

Responsibilities

• Develop branch-level sales plans and forecasts, and control sales outcomes to meet objectives within budget.
• Collaborate in executing door-to-door, direct mail, inside, and outside marketing programs to grow profits and expand services; share local market insights and customer feedback with the marketing team.
• Compile potential customer lists and generate sales leads using direct mail, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
• Address sales- and service-related customer complaints and analyze and manage new-sale cancellation requests to help retain customers.
• Organize and conduct ongoing sales personnel training focused on customer service, selling techniques, and safety policies and procedures.
• Establish and oversee work procedures and schedules, facilitate workflow, and monitor and report hourly, daily, and weekly sales performance for each team member.
• Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved sales plans and objectives.
• Lead recruiting, interviewing, and staffing of 10 or more peak representatives.
• Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.
• Travel to all door-to-door routes within the market.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-matching 401(k)
• Other programs and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager