Branch Sales Manager

TruGreen•Allentown, PA

4d•$64,147 - $82,474•Onsite

About The Position

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The role staffs and guides a high-performance sales team to increase sales volume, maximize profits, uphold TruGreen’s Commitment, and expand the customer base within the local marketing area. The position develops branch sales plans and forecasts, executes marketing programs, generates leads, supports sales closures, and addresses customer concerns and cancellation requests. It also oversees sales team training, workflow, performance standards, recruiting, staffing, and employee performance. The role requires travel to all door-to-door routes within the market and the employee must be physically located in the United States while performing the job.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven experience in sales.
Strong leadership and team management skills; ability to lead and drive sales teams.
Excellent communication and interpersonal abilities.
Strategic thinking and problem-solving skills.
Proficiency with sales analytics and CRM tools.
Knowledge of the organization, products, and/or services, and a strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, present information effectively, and respond to questions from managers, specialists, customers, and the general public.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Fluent English speaking, reading, and writing skills.
Must be physically located in the United States while performing the job.

Responsibilities

Develop branch-level sales plans and forecasts, and control sales outcomes to meet sales objectives within budgetary constraints.
Collaborate in executing door-to-door, direct mail, inside, and outside marketing programs to drive profit growth and expand services; share local market insights and customer feedback with the marketing team.
Compile potential-customer lists and generate leads using direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
Address sales- and service-related customer complaints and analyze and manage new-sale cancellation requests to proactively retain customers.
Organize and conduct ongoing sales personnel training on customer service, selling techniques, and safety policies and procedures.
Establish and oversee work procedures, create work schedules, facilitate workflow, and monitor and report each team member’s hourly, daily, and weekly sales performance.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved plans and objectives.
Lead recruiting, interviewing, and staffing of 10 or more peak representatives; evaluate staff performance, recommend salaries, and enforce discipline in accordance with company policies.
Travel to all door-to-door routes within the market.