Branch Sales Manager

TruGreen•Upper Saddle River, NJ

About The Position

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The role involves staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold TruGreen’s commitment. The Branch Sales Manager devises strategic plans to expand the customer base within the local marketing area, oversees sales performance, and supports customer retention and satisfaction. The position requires a bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience, as well as proven sales experience. The manager must be able to travel to all door-to-door routes within the market and must be physically located in the United States while performing the job. Fluency in English is required. The work environment has low-to-moderate noise and minimal adverse conditions. Physical activities include regularly sitting, standing, walking, handling or reaching with the hands and arms, speaking, hearing, and using close vision; occasional duties include lifting or moving up to 25 pounds and stooping, kneeling, crouching, or crawling.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven sales experience.
Strong leadership and team-management skills, including the ability to lead and drive sales teams.
Excellent communication and interpersonal abilities.
Strategic thinking and problem-solving skills.
Proficiency with sales analytics and CRM tools.
Ability to travel to all door-to-door routes within the market.
Demonstrated knowledge of the organization, products, and/or services, and a strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions from groups, customers, and the public.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to speak, read, and write fluently in English.
Must be physically located in the United States while performing the job.

Responsibilities

Develop branch-level sales plans and forecasts, and manage sales outcomes to meet sales objectives within budget constraints.
Collaborate in executing marketing programs, including door-to-door, direct mail, inside, and outside marketing; share local market insights and customer feedback with the marketing team.
Compile potential-customer lists and generate leads from direct mail, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
Address customer complaints related to sales and service, and analyze and manage new-sale cancellation requests to retain customers.
Organize and conduct ongoing sales-personnel training on customer service, selling techniques, and safety policies and procedures.
Establish and oversee work procedures, create schedules, and facilitate workflow; monitor and report team members’ hourly, daily, and weekly sales performance.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved plans and objectives.
Lead recruiting, interviewing, and staffing of 10 or more peak representatives; evaluate staff performance, recommend salaries, and enforce disciplinary actions in accordance with company policies.