Branch Sales Manager

TruGreen•Upper Saddle River, NJ

19h•$63,231 - $105,384

About The Position

The Branch Sales Manager leads and enhances sales activities within assigned TruGreen branch(es). This role staffs and guides a high-performing sales team to increase sales volume, maximize profits, and uphold TruGreen’s Commitment. The manager develops strategic plans to expand the customer base in the local marketing area and oversees sales planning, marketing execution, lead generation, customer satisfaction, training, workflow, performance standards, and staffing.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven sales experience.
Strong leadership and team-management skills, including the ability to drive sales teams.
Excellent communication and interpersonal abilities; ability to speak, read, and write fluently in English.
Strategic-thinking and problem-solving skills.
Proficiency with sales analytics and CRM tools.
Demonstrated knowledge of the organization, products, and/or services.
Strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, and present information and respond to questions from managers, specialists, customers, and the general public.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Must be physically located in the United States while performing the job.

Responsibilities

Develop branch-level sales plans and forecasts, and monitor sales outcomes to meet objectives within budget.
Collaborate in executing door-to-door, direct mail, inside, and outside marketing programs to grow profits and service sales; share local market insights and customer feedback with the Marketing team.
Compile potential-customer lists and generate leads using direct mail, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
Address sales- and service-related customer complaints and analyze and manage new-sale cancellation requests to retain customers.
Organize and conduct ongoing sales-team training on customer service, selling techniques, and safety policies and procedures.
Establish work procedures and schedules, facilitate workflow, and monitor and report each team member’s hourly, daily, and weekly sales performance.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved sales plans and objectives.
Recruit, interview, and staff 10 or more peak representatives; evaluate staff performance, recommend salaries, and administer discipline in accordance with company policies.
Travel to all door-to-door routes within the market.