Branch Sales Manager

CB&S Bank•Adamsville, TN

About The Position

The Branch Sales Manager plans, directs, and organizes branch operations and sales activities in accordance with established policies and procedures, meeting or exceeding customer expectations and ensuring branch profitability and compliance. The manager develops new business, oversees and coaches branch personnel, manages the branch loan portfolio and budget, handles customer complaints, and maintains relationships with the community. The role also oversees branch security, operational controls, records, audits, training, schedules, purchasing, and property upkeep. Loan requests must be acted on within two days when within the manager’s lending authority and within twelve days for other loans, after all information needed to consider the request has been received.

Requirements

Bachelor’s degree from an accredited college with a concentration in accounting or finance, or equivalent related experience.
Two to three years of retail banking, consumer lending, and commercial lending experience.
One to two years of supervisory experience.
Strong personal leadership and organizational skills.
Excellent verbal and written communication skills.
Ability to analyze and summarize complex financial information and present recommendations for appropriate courses of action.
Ability to maintain highly confidential matters.

Nice To Haves

Bachelor’s degree with a concentration in accounting or finance is preferred.

Responsibilities

Generate new business through development calls to existing and prospective customers to meet or exceed sales goals.
Supervise, train, direct, and coach branch personnel on sales and operational activities; conduct annual and quarterly reviews.
Maintain an active role in community and civic affairs.
Control and oversee use of the medallion stamp.
Chair local board meetings, prepare agendas, and provide board reports.
Establish and manage the branch loan portfolio; interview applicants, analyze financial information, and make loan decisions within assigned authority.
Identify non-conforming credits requiring additional approval or assistance and present loan requests above lending authority to the loan committee.
Prepare loan documents, clear exceptions, and conduct construction inspections.
Resolve customer complaints within the branch.
Follow lending authority specified by loan policies and procedures.
Manage the branch budget to maximize profits and minimize expenses.
Process daily EIM items, including pay-or-return decisions, within established authority limits.
Review and authorize staff schedules, including overtime and paid leave.
Review and approve accounts payable invoices and forward them to the Accounting Department for processing.
Implement the Branch Security Plan and train staff on security procedures, including opening and closing procedures and security-system monitoring.
Ensure accurate processing and reporting of garnishments, tax levies, subpoenas, cash items, proof corrections, cash counts, CIP verifications, counterfeit currency reports, mail, night deposit logs and agreements, business resolutions, safe deposit boxes, collateral boxes and holds, negotiable instruments, and branch internal-control certifications.
Work with Branch Operations Administration to complete quarterly and annual operational training, including disaster recovery and business continuity plans and their implementation.
Conduct branch audits and clear exceptions under the guidance of Branch Operations Administration.
Train and cross-train personnel to help prevent future exceptions and ensure compliance with policies and procedures.
Approve requisitions for branch supplies.
Coordinate with Facilities on property upkeep and needed repairs.
Perform other duties assigned by the supervisor.
Act on loan requests within two days when within the manager’s authority, and within twelve days for other loans, after receiving all information necessary to consider the request.
Maintain a positive work environment, remain alert in all job functions, follow company policies and procedures, and protect confidential matters.