Branch Sales Manager

Quarterback Transportation•Dallas, TX

11d

About The Position

The Branch Sales Manager at Quarterback Transportation will develop and lead a high-performing sales team, drive revenue growth across over-the-road, intermodal, warehouse, air, and ocean services, and oversee the daily operation of the Dallas branch. Based in Dallas and reporting to the Executive Vice President, the role is responsible for sales strategy execution, enterprise account management, margin optimization, branch operations, staff coordination, facility readiness, local administrative compliance, and customer experience. The manager will coach and develop Account Managers, oversee RFPs and pricing strategies, maintain a strong CRM pipeline, and collaborate with operations to meet customer expectations and achieve branch sales targets. The role includes launching Quarterback Transportation’s first Dallas-area branch, initially working remotely and transitioning the team to a hybrid or in-office environment as the branch is established. The manager will build the local market presence and sales pipeline, lead branch operations, coordinate staffing and workplace needs, maintain facility readiness, serve as an on-site escalation point, and monitor branch-level administrative processes and expenses.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of management experience leading a team of sales professionals.
Background in inside sales or account management.
Proven ability to hire, coach, and retain sales talent.
Experience meeting organizational sales targets through effective planning.
Ability to develop and execute sales strategies to achieve and exceed targets.
Strong understanding of North American transportation markets, carrier networks, and pricing dynamics.
Excellent communication, presentation, and negotiation skills.
Entrepreneurial mindset and ability to work with ambiguity while building structure.

Nice To Haves

Experience launching or scaling a new market, territory, or branch.
Experience in freight brokerage or third-party logistics (3PL) environments.

Responsibilities

Execute the established sales strategy to grow over-the-road, rail, intermodal, warehouse, air, and ocean revenue.
Build a presence in the Dallas market through client visits, networking, and industry events.
Identify high-potential industry verticals and enterprise targets, accounting for seasonal trends.
Build and maintain relationships with key decision makers.
Partner with operations to ensure pricing, service, and capacity meet customer expectations.
Build, lead, mentor, and develop a team of Account Managers.
Set performance expectations, KPIs, and activity standards for calls, meetings, opportunities, and pipeline.
Coach the team on prospecting, deal strategy, objections, negotiations, and account management.
Recruit, onboard, and train new sales team members in established best practices.
Develop and manage enterprise accounts to support retention and revenue growth.
Lead customer quarterly business reviews focused on performance and growth opportunities.
Collaborate with operations to resolve escalations, service issues, and claims while protecting customer relationships.
Maintain a detailed understanding of customers’ supply chains, networks, and KPIs.
Oversee and support the team’s RFPs, mini-bids, and spot pricing strategies.
Negotiate pricing and contract terms to achieve target gross margin while remaining competitive.
Monitor lane performance, volume trends, and profitability, and implement corrective actions as needed.
Ensure the team maintains a healthy CRM pipeline.
Track and analyze sales performance metrics, including RFPs, conversion rates, and margins.
Work with leadership to refine sales processes, tools, and playbooks.
Stay current on market trends, capacity conditions, and competitor activity in freight brokerage.
Lead the launch of the Dallas-area branch, contributing to office selection, setup, and market-entry strategy.
Build the Dallas market presence through pipeline development, local networking, and brand visibility.
Initially operate remotely, then transition the team to a hybrid or in-office environment as the branch is established.
Oversee daily branch operations and ensure the office runs efficiently, professionally, and in line with company standards.
Coordinate local staffing needs, schedules, coverage, onboarding support, and day-to-day workplace expectations for on-site employees.
Maintain branch readiness, including supplies, equipment, technology, facility upkeep, safety standards, and vendor or landlord coordination.
Serve as the on-site escalation point for customer, carrier, staff, facility, and operational issues, partnering with leadership and operations to resolve concerns.
Monitor branch administrative processes, expenses, compliance requirements, and reporting needs, and provide updates to leadership.