Branch Sales Manager

TruGreen•Erie, PA

About The Position

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The role staffs and guides a high-performance sales team to increase sales volume, maximize profits, uphold the TruGreen Commitment, and expand the customer base within the local marketing area. The position includes planning branch sales, executing marketing programs, generating leads, supporting customer satisfaction, training sales personnel, managing workflows and performance standards, and overseeing recruiting and staffing.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven experience in sales.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Strategic thinking and problem-solving skills.
Proficiency with sales analytics and CRM tools.
Ability to travel to all door-to-door routes within the market.
Demonstrated knowledge of the organization, products, and/or services.
Strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions from groups and individuals.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Fluent English speaking, reading, and writing ability.
Must be physically located in the United States while performing the job.

Responsibilities

Develop branch-level sales plans and forecasts, and manage sales outcomes to meet objectives within budget constraints.
Collaborate in executing marketing programs, including door-to-door, direct mail, inside, and outside marketing; share local market insights and customer feedback with the Marketing team.
Compile lists of potential customers and generate leads from campaigns, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as required.
Address sales- and service-related customer complaints and analyze and manage new-sale cancellation requests to help retain customers.
Organize and conduct ongoing sales-personnel training in customer service, selling techniques, and safety policies and procedures.
Establish and oversee work procedures and schedules, facilitate workflow, and monitor and report team members’ hourly, daily, and weekly sales performance.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved plans and objectives.
Lead recruiting, interviewing, and staffing of 10 or more peak representatives; evaluate staff performance, recommend salaries, and enforce disciplinary actions in accordance with company policies.