Branch Sales Manager

TruGreen•Erie, PA

About The Position

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch(es). The role involves staffing and guiding a high-performance sales team to increase sales volume, maximize profits, uphold TruGreen’s commitment, and expand the customer base within the local marketing area. The manager develops branch sales plans and forecasts, executes marketing programs, supports lead generation and sales closing, addresses customer concerns, and oversees sales-team training, workflows, performance, and staffing. The position requires a bachelor’s degree or 2–3 years of related experience in the lawn, horticulture, or agronomic field, or an equivalent combination of education and experience. Candidates should have proven sales experience, leadership and team-management abilities, strong communication and interpersonal skills, strategic thinking and problem-solving skills, and proficiency with sales analytics and CRM tools. The manager must be able to travel to all Door to Door routes within the market and be physically located in the United States while performing the job. Fluency in spoken and written English is required. The role regularly involves sitting, standing, walking, handling or reaching with the hands and arms, speaking, hearing, and using close vision. It occasionally involves lifting or moving up to 25 pounds and stooping, kneeling, crouching, or crawling. The work environment has low-to-moderate noise and minimal adverse conditions. TruGreen states that reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven experience in sales.
Strong leadership and team-management skills, including the ability to lead and drive sales teams.
Excellent communication and interpersonal abilities; ability to speak, read, and write fluently in English.
Strategic thinking and problem-solving skills.
Proficiency with sales analytics and CRM tools.
Demonstrated knowledge of the organization, products, and/or services, and strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, present information effectively, and respond to questions from groups, customers, and the public.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret instructions in written, oral, diagram, or schedule form.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to travel to all Door to Door routes within the market and be physically located in the United States while performing the job.
Ability to meet the physical demands of the job, including regularly sitting, standing, walking, handling or reaching with the hands and arms, speaking, hearing, and using close vision; occasionally lifting or moving up to 25 pounds and stooping, kneeling, crouching, or crawling.

Responsibilities

Develop comprehensive branch-level sales plans and forecasts; monitor sales outcomes to achieve objectives within budget constraints.
Collaborate in executing door-to-door, direct mail, inside, and outside marketing programs to grow profits and services; share local market insights and customer feedback with the Marketing team.
Compile prospective-customer lists and generate leads from direct mail, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
Address customer complaints related to sales and service and analyze and manage new-sale cancellation requests to help retain customers.
Organize and conduct ongoing sales-personnel training in customer service, selling techniques, and safety policies and procedures.
Establish and oversee work procedures, create schedules, facilitate workflow, and monitor and report team members’ hourly, daily, and weekly sales performance.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved plans and objectives.
Lead recruiting, interviewing, and staffing of 10 or more peak representatives; evaluate staff performance, recommend salaries, and enforce disciplinary actions in accordance with company policies.
Travel to all Door to Door routes within the market.