Branch Sales Manager

Quarterback Transportation•Dallas, TX

12d

About The Position

The Branch Sales Manager at Quarterback Transportation will develop and lead a high-performing sales team, drive revenue growth across over-the-road, intermodal, warehouse, air, and ocean services, and oversee the daily operation of the Dallas branch. The role is based in Dallas and reports to the Executive Vice President. It is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. The manager will execute sales strategy, develop enterprise accounts, optimize margins, coach and develop Account Managers, manage RFPs and pricing strategies, maintain the CRM pipeline, and collaborate with operations to meet customer expectations. The role also includes launching the company’s first Dallas-area branch, building local market presence, overseeing branch operations and staff coordination, maintaining facility readiness, and supporting local administrative compliance. Initially remote, the position will transition the team to a hybrid or in-office environment as the branch is established.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of management experience leading a team of sales professionals.
Background in inside sales or account management.
Proven ability to hire, coach, and retain sales talent.
Strong understanding of North American transportation markets, carrier networks, and pricing dynamics.
Previous experience meeting organizational sales targets through effective planning.
Ability to develop and execute sales strategies to achieve and exceed targets.
Excellent communication, presentation, and negotiation skills.
Entrepreneurial mindset and ability to operate amid ambiguity and build structure.

Nice To Haves

Experience launching or scaling a new market, territory, or branch.
Experience in freight brokerage or 3PL environments.

Responsibilities

Execute the established sales strategy to grow over-the-road, rail, intermodal, warehouse, air, and ocean revenue.
Build a presence in the Dallas market through client visits, networking, and industry events.
Identify high-potential verticals and enterprise targets, accounting for seasonal trends.
Build and maintain relationships with key decision makers.
Partner with operations to ensure pricing, service, and capacity meet customer expectations.
Lead, mentor, and develop Account Managers, providing strategic direction and coaching.
Set performance expectations, KPIs, and activity standards for calls, meetings, opportunities, and pipeline.
Coach the team on prospecting, deal strategy, objection handling, negotiations, and account management.
Recruit, onboard, and train new sales team members in established best practices.
Develop and manage enterprise accounts to support retention and revenue growth.
Lead customer QBRs focused on performance and growth opportunities.
Collaborate with operations to resolve escalations, service issues, and claims while protecting customer relationships.
Maintain a deep understanding of customers’ supply chains, networks, and KPIs.
Oversee and support the team’s RFPs, mini-bids, and spot pricing strategies.
Negotiate pricing and contract terms to achieve target gross margins while remaining competitive.
Monitor lane performance, volume trends, and profitability, and implement corrective actions when needed.
Ensure the team maintains a healthy CRM pipeline.
Track and analyze sales performance metrics, including RFPs, conversion rates, and margins.
Work with leadership to refine sales processes, tools, and playbooks.
Monitor market trends, capacity conditions, and competitor activity in freight brokerage.
Lead the launch of the company’s first Dallas-area branch, contributing to office selection, setup, and market-entry strategy.
Build the Dallas market presence through pipeline development, local networking, and brand visibility.
Initially operate remotely and transition the team to a hybrid or in-office environment as the branch is established.
Oversee daily branch operations and ensure the office runs efficiently, professionally, and in alignment with company standards.
Coordinate local staffing needs, schedules, coverage, onboarding support, and day-to-day workplace expectations for on-site employees.
Maintain branch readiness, including office supplies, equipment, technology, facility upkeep, safety standards, and vendor or landlord coordination.
Serve as the on-site escalation point for customer, carrier, staff, facility, and operational issues, partnering with leadership and operations to resolve concerns.
Monitor branch-level administrative processes, expenses, compliance requirements, and reporting needs, and provide updates to leadership.