Branch Sales Manager

TruGreen•Salem, VA

About The Position

The Branch Sales Manager leads and enhances sales activities within assigned TruGreen branch(es). This experienced, results-driven role is responsible for staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold TruGreen’s Commitment. The manager develops strategic plans to expand the customer base within the local marketing area and oversees sales planning, marketing execution, lead generation, customer satisfaction, training, workflow, performance standards, and staffing.

Requirements

  • Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
  • Proven sales experience.
  • Strong leadership and team-management skills, including the ability to lead and drive sales teams.
  • Excellent communication and interpersonal abilities.
  • Strategic thinking and problem-solving skills.
  • Proficiency with sales analytics and CRM tools.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
  • Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers, specialists, customers, and the public.
  • Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
  • Attention to detail, organizational skills, adaptability, and flexibility.
  • Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
  • Fluent English speaking, reading, and writing ability.
  • Must be physically located in the United States while performing the job.

Responsibilities

  • Develop branch-level sales plans and forecasts; monitor sales outcomes to achieve objectives within budget.
  • Collaborate on marketing programs, including door-to-door, direct mail, inside, and outside marketing, and share local market insights and customer feedback with the marketing team.
  • Compile potential-customer lists and generate leads using campaigns, advertisements, community events, trade shows, business seminars, and other sources; support closing sales as needed.
  • Address sales- and service-related customer complaints and analyze and manage new-sale cancellation requests to retain customers.
  • Organize and conduct ongoing sales-personnel training on customer service, selling techniques, and safety policies and procedures.
  • Establish and oversee work procedures and schedules, facilitate workflow, and monitor and report team members’ hourly, daily, and weekly sales performance.
  • Develop, implement, and maintain performance standards, measurements, and corrective strategies to meet approved plans and objectives.
  • Lead recruiting, interviewing, and staffing of 10 or more peak representatives; evaluate staff performance, recommend salaries, and enforce disciplinary actions in accordance with company policies.
  • Travel to all door-to-door routes within the market.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-matching 401(k)
  • Other programs and perks
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