Branch Sales Manager

TruGreen • Asheville, NC

2d

About The Position

The Branch Sales Manager leads and enhances sales activities within assigned TruGreen branches. This experienced, results-driven leader staffs and guides a high-performance sales team to increase sales volume, maximize profits, and uphold TruGreen’s Commitment. The role develops strategic plans to expand the customer base in the local marketing area, manages sales performance, executes marketing programs, and supports customer satisfaction and retention. The manager also trains and develops sales personnel, oversees workflows and schedules, and leads recruiting, performance management, and staffing for 10 or more peak representatives.

Requirements

• Bachelor’s degree or 2–3 years of related experience in the lawn, horticulture, or agronomic field, or an equivalent combination of education and experience.
• Proven sales experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving skills.
• Proficiency with sales analytics and CRM tools.
• Ability to travel to all door-to-door routes within the market.
• Knowledge of the organization, products, and/or services.
• Strong understanding of customer and market dynamics and requirements.
• Ability to drive sales teams.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
• Ability to write reports, business correspondence, and procedure manuals, present information effectively, and respond to questions from managers, specialists, customers, and the general public.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret written, oral, diagrammatic, or scheduled instructions.
• Attention to detail, organizational skills, adaptability, and flexibility.
• Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Fluency in spoken and written English.
• Must be physically located in the United States while performing the job.
• Must successfully complete pre-employment testing.

Responsibilities

• Develop branch-level sales plans and forecasts, and control sales outcomes to achieve objectives within budgetary constraints.
• Collaborate on executing door-to-door, direct mail, inside, and outside marketing programs to grow profits and expand TruGreen services.
• Share local market insights and customer feedback with the TruGreen Marketing team.
• Compile potential customer lists and generate leads using direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources.
• Provide support in closing sales as needed.
• Address customer complaints related to sales and service.
• Analyze and manage new-sale cancellation requests to help retain customers.
• Organize and conduct ongoing training for sales personnel on customer service, selling techniques, and safety policies and procedures.
• Establish and oversee work procedures, create schedules, and facilitate workflow to improve efficiency.
• Monitor and report hourly, daily, and weekly sales performance for each team member.
• Develop, implement, and maintain performance standards, measurements, and corrective strategies for the sales organization.
• Lead recruiting, interviewing, and staffing of 10 or more peak representatives.
• Evaluate staff performance, make salary recommendations, and enforce disciplinary actions in accordance with company policies.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-matching 401(k)
• Other programs and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager